Salesforce Mobile Blog

Salesforce Mobile Blog

Salesforce Mobile Blog

Salesforce CRM Mobile v11.6.2 for BlackBerry is available for download
Jason McDowall Nov 13, 2009
What bug fixes are included in BlackBerry v11.6.2?
This version (v11.6.2) includes a couple of bug fixes:
- TextArea fields with 255 characters caused error: The client was giving an error when editing a record with 255 characters in a TextArea field. This bug is fixed.
- Event list views were slow to load: Organizations with large data sets and several hundred events were experiencing performance problems on the Events tab. The performance has been improved.
When is it available?
Now!

How do I install it on my BlackBerry?
- All users can download the new client by navigating to the following URL from a mobile device: http://mobile.salesforce.com.
- (Once approved by BlackBerry), you can also download the app from the BlackBerry AppWorld.
- Users on v10.0.0 or greater can simply open the System Info page and select Upgrade from the menu.
Where do I go to learn more?
Read the Salesforce Mobile User Guide for BlackBerry for more information about how to use the client application on BlackBerry.
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November Salesforce Mobile Events
Joshua Schneyer Nov 3, 2009
Regularly Scheduled Events

Introductory Overview Webinars

We'll cover all the basics of Salesforce Mobile including key customer examples and top field uses. See live device demos with your use case examples. Get the latest on supported devices and platforms and see what the Mobile Administration Console looks like. We'll also have an open forum for questions and answers regarding your Mobile objectives.

Occurs EVERY WEDNESDAY
- 11:00 AM Pacific / 2:00 PM Eastern - 1hr.
- Dial In: United Sates (866) 342-2541 International +1 (706) 643-5414
- Conference Code: 415-536-4564#
- Web Session: https://www1.gotomeeting.com/join/729118097
Mobile Administrator Training Webinars

This session is focused on how mobile administrators will actually configure, deploy & manage Salesforce Mobile.

We'll cover best practices, system architecture, device & network requirements, building mobile configurations (data set criteria, mobile views & mobile layouts) and deploying users.

This is a GREAT session for customers who would like to migrate from our legacy mobile console.

Occurs 1ST & 3RD THURSDAYS
- 11:00 AM Pacific / 2:00 PM Eastern - 1hr.
- Dial In: United Sates (866) 342-2541 International +1 (706) 643-5414
- Conference Code: 086-610-2274#
- Web Session: https://www.gotomeeting.com/join/354466548
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Salesforce CRM Mobile v11.6.1 for BlackBerry is available for download
Jason McDowall Oct 30, 2009
What bug fixes are included in BlackBerry v11.6.1?
This version (v11.6.1) includes several big fixes:
- New Branding - We love the new cloud icon.
- Dashboards and other VF pages were not accessible: In the previous version, some users using the BIS to connect to the internet were not able to access Dashboards, the Help tab, or Visualforce pages. This bug is fixed.
- Reports tab was missing search bar: This functionality disappeared in v11.6. This bugs is fixed.
- Products list views were slow to load: A change in v11.6 caused a performance problem when viewing lists of products. This bug is fixed.
- Case Comments were listed alphabetically: These historical comments should be listed by date/time by default. This bug is fixed.
- Wrong connection type displayed: The System Info screen was showing the device was connected to MDS or BES when BIS was selected. This bug is fixed.
- Custom TextArea fields were limited: The client was not allowing users to enter text to the full length of custom TextArea fields. This bug is fixed.
- Log-a-Call Logic changed: In v11.6, calls initiated from Salesforce Mobile where logged as having a duration of one hour (albeit this duration could be edited by the user in the log). This fix captures an accurate duration, bringing it in line with other related improvements in 11.6.
When is it available?
Now!

How do I install it on my BlackBerry?
- All users can download the new client by navigating to the following URL from a mobile device: http://mobile.salesforce.com.
- (Once approved by BlackBerry), you can also download the app from the BlackBerry AppWorld.
- Users on v10.0.0 or greater can simply open the System Info page and select Upgrade from the menu.
Where do I go to learn more?
Read the Salesforce Mobile User Guide for BlackBerry for more information about how to use the client application on BlackBerry.
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Salesforce CRM Mobile v10.0.3 for Windows Mobile is available for download
Jason McDowall Oct 30, 2009
What bug fixes are included in Windows Mobile v10.0.3?
- New Branding - We love the new cloud icon. (included in v10.0.2)
- Edit layout showed non-updateable fields - In prior versions of the application, the edit view for a record would show fields marked as "creatable" even when the field may not be "editable". This fix ensures only fields that are marked as "editable" are shown when editing a record. (included in v10.0.2)
- Change Owner not working - In prior versions of the application, the Change Owner functionality was not working. This has been fixed.
How do I get the new client for my Windows Mobile phone?
- Point your Windows Mobile browser to: http://mobile.salesforce.com/.
- You can also find Salesforce in the Windows Mobile Marketplace.
Where do I go to learn more?
- Read the Salesforce CRM Mobile User Guide for Windows Mobile for more information about how to use the client application on Windows Mobile smartphones.
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Salesforce CRM Mobile v4.1.1 for iPhone available now
Jason McDowall Oct 26, 2009
What bug fixes are included in iPhone v4.1.1?
This version (v4.1.1) includes several bug fixes. Like v4.1, this update requires OS version 3.0 or higher.
- Event calendar crashes: In the previous version when running on OS v3.1, the application would sometimes crash when selecting a different day in the calendar. This bug is fixed.
- Percent fields would not save: On an Opportunity, if the Probability field is changed along with the Status field, the record would not save. On all objects, certain numbers could not be entered (e.g., 8.2 on a Currency(3,2) field. These bugs is fixed.
- Custom mobile view not working: No results where shown on custom list views which filtered on fields with a NULL (empty) value. This bug is fixed.
When is it available?
Now. The update has been approved by Apple and is in the App Store.

How do I install it on my iPhone or iPod Touch?
The new client is available on App Store. Tap the App Store icon on your iPhone and search for Salesforce Mobile.

Where do I go to learn more?
Read the Salesforce Mobile User Guide for iPhone for more information about how to use the client application on iPhone and iPod touch.
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Salesforce CRM Mobile v11.6 for BlackBerry is now available for download!
Jason McDowall Oct 7, 2009
What’s New in BlackBerry v11.6?
This version (v11.6) improves the general performance of the application and adds two important features: support for Content and greater data transport security.
- Content: take your documents on the go! If you are using Content in Salesforce, you can preview presentations, sales literature and other documents, and send them to prospects from your BlackBerry.
- Data security: data transfers have always been secured by AES 256 bit encryption. And now the data transfers also use SSL, the industry standard protocol to initiate a secure connection.
When is it available?
Now!

How do I install it on my BlackBerry?
- All users can download the new client by navigating to the following URL from a mobile device: http://mobile.salesforce.com/setup.
- (When available later this week), you can also download the app from the BlackBerry AppWorld.
- Users on v10.0.0 or greater can simply open the System Info page and select Upgrade from the menu.
Where do I go to learn more?
Read the Salesforce Mobile User Guide for BlackBerry for more information about how to use the client application on BlackBerry.
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Salesforce CRM Mobile v4.1 for iPhone is now available on AppStore!
Jason McDowall Oct 7, 2009
What’s New in iPhone v4.1?
This version (v4.1) improves the general performance of the application and adds two important features: support for Content and greater data transport security. This update requires OS version 3.0 or higher.
- Content: take your documents on the go! If you are using Content in Salesforce, you can preview presentations, sales literature and other documents, open them up, and send them to prospects from your iPhone.
- Data security: data transfers have always been secured by AES 256 bit encryption. And now the data transfers also use SSL, the industry standard protocol to initiate a secure connection.
When is it available?
Now!

How do I install it on my iPhone or iPod Touch?
The new client is now available on App Store. Tap the App Store icon on your iPhone and search for Salesforce Mobile.

Where do I go to learn more?
Read the Salesforce Mobile User Guide for iPhone for more information about how to use the client application on iPhone and iPod touch.
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October Salesforce Mobile Events
Joshua Schneyer Oct 5, 2009
Regularly Scheduled Events

Introductory Overview Webinars

We'll cover all the basics of Salesforce Mobile including key customer examples and top field uses. See live device demos with your use case examples. Get the latest on supported devices and platforms and see what the Mobile Administration Console looks like. We'll also have an open forum for questions and answers regarding your Mobile objectives.

Occurs EVERY WEDNESDAY
- 11:00 AM Pacific / 2:00 PM Eastern - 1hr.
- Dial In: United Sates (866) 342-2541 International +1 (706) 643-5414
- Conference Code: 415-536-4564#
- Web Session: https://www1.gotomeeting.com/join/729118097
Mobile Administrator Training Webinars

This session is focused on how mobile administrators will actually configure, deploy & manage Salesforce Mobile.

We'll cover best practices, system architecture, device & network requirements, building mobile configurations (data set criteria, mobile views & mobile layouts) and deploying users.

This is a GREAT session for customers who would like to migrate from our legacy mobile console.

Occurs 1ST & 3RD THURSDAYS
- 11:00 AM Pacific / 2:00 PM Eastern - 1hr.
- Dial In: United Sates (866) 342-2541 International +1 (706) 643-5414
- Conference Code: 086-610-2274#
- Web Session: https://www.gotomeeting.com/join/354466548
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September Salesforce Mobile Events
Joshua Schneyer Sep 9, 2009
Regularly Scheduled Events

Introductory Overview Webinars

We'll cover all the basics of Salesforce Mobile including key customer examples and top field uses. See live device demos with your use case examples. Get the latest on supported devices and platforms and see what the Mobile Administration Console looks like. We'll also have an open forum for questions and answers regarding your Mobile objectives.

Occurs EVERY WEDNESDAY
- 11:00 AM Pacific / 2:00 PM Eastern - 1hr.
- Dial In: United Sates (866) 342-2541 International +1 (706) 643-5414
- Conference Code: 415-536-4564#
- Web Session: https://www1.gotomeeting.com/join/729118097
Mobile Administrator Training Webinars

This session is focused on how mobile administrators will actually configure, deploy & manage Salesforce Mobile.

We'll cover best practices, system architecture, device & network requirements, building mobile configurations (data set criteria, mobile views & mobile layouts) and deploying users.

This is a GREAT session for customers who would like to migrate from our legacy mobile console.

Occurs 1ST & 3RD THURSDAYS
- 11:00 AM Pacific / 2:00 PM Eastern - 1hr.
- Dial In: United Sates (866) 342-2541 International +1 (706) 643-5414
- Conference Code: 086-610-2274#
- Web Session: https://www.gotomeeting.com/join/354466548
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Salesforce Mobile for iPhone v4.0.3 is now available on App Store!
Pierpaolo Bergamo Sep 4, 2009
What's new in iPhone v4.0.3?
- Performance improvement: the general performance of the application has been improved through a number of bug fixes.
- New application icon: the new application icon features the company logo with a cloud image to reflect the company's leadership position in cloud computing. This is the new icon:
How do I install it on my iPhone or iPod touch?
The new client is now available on App Store. Tap the App Store icon on your iPhone and search for Salesforce Mobile.
Where do I go to learn more?
Read the Salesforce Mobile User Guide for iPhone for more information about how to use the client application on iPhone and iPod touch.
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