Salesforce Mobile Blog

Salesforce Mobile Blog - Announcements

Salesforce CRM Mobile v11.6.1 for BlackBerry is available for download
Jason McDowall Oct 30, 2009
What bug fixes are included in BlackBerry v11.6.1?
This version (v11.6.1) includes several big fixes:
- New Branding - We love the new cloud icon.
- Dashboards and other VF pages were not accessible: In the previous version, some users using the BIS to connect to the internet were not able to access Dashboards, the Help tab, or Visualforce pages. This bug is fixed.
- Reports tab was missing search bar: This functionality disappeared in v11.6. This bugs is fixed.
- Products list views were slow to load: A change in v11.6 caused a performance problem when viewing lists of products. This bug is fixed.
- Case Comments were listed alphabetically: These historical comments should be listed by date/time by default. This bug is fixed.
- Wrong connection type displayed: The System Info screen was showing the device was connected to MDS or BES when BIS was selected. This bug is fixed.
- Custom TextArea fields were limited: The client was not allowing users to enter text to the full length of custom TextArea fields. This bug is fixed.
- Log-a-Call Logic changed: In v11.6, calls initiated from Salesforce Mobile where logged as having a duration of one hour (albeit this duration could be edited by the user in the log). This fix captures an accurate duration, bringing it in line with other related improvements in 11.6.
When is it available?
Now!

How do I install it on my BlackBerry?
- All users can download the new client by navigating to the following URL from a mobile device: http://mobile.salesforce.com.
- (Once approved by BlackBerry), you can also download the app from the BlackBerry AppWorld.
- Users on v10.0.0 or greater can simply open the System Info page and select Upgrade from the menu.
Where do I go to learn more?
Read the Salesforce Mobile User Guide for BlackBerry for more information about how to use the client application on BlackBerry.
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Salesforce CRM Mobile v10.0.3 for Windows Mobile is available for download
Jason McDowall Oct 30, 2009
What bug fixes are included in Windows Mobile v10.0.3?
- New Branding - We love the new cloud icon. (included in v10.0.2)
- Edit layout showed non-updateable fields - In prior versions of the application, the edit view for a record would show fields marked as "creatable" even when the field may not be "editable". This fix ensures only fields that are marked as "editable" are shown when editing a record. (included in v10.0.2)
- Change Owner not working - In prior versions of the application, the Change Owner functionality was not working. This has been fixed.
How do I get the new client for my Windows Mobile phone?
- Point your Windows Mobile browser to: http://mobile.salesforce.com/.
- You can also find Salesforce in the Windows Mobile Marketplace.
Where do I go to learn more?
- Read the Salesforce CRM Mobile User Guide for Windows Mobile for more information about how to use the client application on Windows Mobile smartphones.
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Salesforce CRM Mobile v11.6 for BlackBerry is now available for download!
Jason McDowall Oct 7, 2009
What’s New in BlackBerry v11.6?
This version (v11.6) improves the general performance of the application and adds two important features: support for Content and greater data transport security.
- Content: take your documents on the go! If you are using Content in Salesforce, you can preview presentations, sales literature and other documents, and send them to prospects from your BlackBerry.
- Data security: data transfers have always been secured by AES 256 bit encryption. And now the data transfers also use SSL, the industry standard protocol to initiate a secure connection.
When is it available?
Now!

How do I install it on my BlackBerry?
- All users can download the new client by navigating to the following URL from a mobile device: http://mobile.salesforce.com/setup.
- (When available later this week), you can also download the app from the BlackBerry AppWorld.
- Users on v10.0.0 or greater can simply open the System Info page and select Upgrade from the menu.
Where do I go to learn more?
Read the Salesforce Mobile User Guide for BlackBerry for more information about how to use the client application on BlackBerry.
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Salesforce CRM Mobile v4.1 for iPhone is now available on AppStore!
Jason McDowall Oct 7, 2009
What’s New in iPhone v4.1?
This version (v4.1) improves the general performance of the application and adds two important features: support for Content and greater data transport security. This update requires OS version 3.0 or higher.
- Content: take your documents on the go! If you are using Content in Salesforce, you can preview presentations, sales literature and other documents, open them up, and send them to prospects from your iPhone.
- Data security: data transfers have always been secured by AES 256 bit encryption. And now the data transfers also use SSL, the industry standard protocol to initiate a secure connection.
When is it available?
Now!

How do I install it on my iPhone or iPod Touch?
The new client is now available on App Store. Tap the App Store icon on your iPhone and search for Salesforce Mobile.

Where do I go to learn more?
Read the Salesforce Mobile User Guide for iPhone for more information about how to use the client application on iPhone and iPod touch.
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Salesforce Mobile for iPhone v4.0.3 is now available on App Store!
Pierpaolo Bergamo Sep 4, 2009
What's new in iPhone v4.0.3?
- Performance improvement: the general performance of the application has been improved through a number of bug fixes.
- New application icon: the new application icon features the company logo with a cloud image to reflect the company's leadership position in cloud computing. This is the new icon:
How do I install it on my iPhone or iPod touch?
The new client is now available on App Store. Tap the App Store icon on your iPhone and search for Salesforce Mobile.
Where do I go to learn more?
Read the Salesforce Mobile User Guide for iPhone for more information about how to use the client application on iPhone and iPod touch.
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BlackBerry Summer '09 Release: client version 11.5 is available for download!
Pierpaolo Bergamo Jul 10, 2009
Summer '09 Release brings a new version of the Blackberry client: v11.5

What are the new features released with v11.5?
- Related Lists: improved user experience puts related lists directly on the detail screen.
- Clone: create an exact copy of a record, and save your thumbs.
- Faster Search: the performance while searching for remote records has been boosted dramatically.
- Visualforce Mobile: enhanced support lets you add custom links from any record to web pages or custom Visualforce pages; includes a new JavaScript library for accessing GPS and other advanced functionality.
What else?
Salesforce Mobile for BlackBerry supports now new languages! Three new languages have been added to the already supported English and Japanese. The full list of supported languages is:
- English
- Japanese
- Spanish
- German
- French
How do I install it?
- All users can download the new client by navigating to the following URL from a mobile device: http://mobile.salesforce.com/setup.
- Users on v10.0.0 or greater can simply open the System Info page and select Upgrade from the menu.
Where do I go to learn more?
Read the Salesforce CRM Mobile User Guide for BlackBerry for more information about how to use the client application on BlackBerry smartphones.
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Upgrade NOW to Salesforce Mobile for iPhone v4.0.2!
Pierpaolo Bergamo Jun 12, 2009
What's new in iPhone v4.0.2?
Apple will release iPhone operating system v3.0 on June 17, 2009, and this new OS is radically different from the previous version (v2.x). Salesforce CRM Mobile users MUST UPGRADE to v4.0.2, in order to use the app with the new operating system. For the best user experience, upgrade Salesforce Mobile now.
This upgrade is recommended for all users. It works on all recent versions of the iPhone OS.
How do I install it on my iPhone or iPod touch?
The new client is now available on App Store. Tap the App Store icon on your iPhone and search for Salesforce Mobile.
Where do I go to learn more?
Read the Salesforce Mobile User Guide for iPhone for more information about how to use the client application on iPhone and iPod touch.

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Salesforce Mobile for iPhone client v4.0.1 is available on App Store!
Pierpaolo Bergamo Jun 1, 2009
What are the fixes in iPhone v4.0.1?
Upgrades - This release fixes a bug some users were experiencing after upgrading to v4.0. Installing v4.0.1 will require you to re-activate (re-enter your user name and password). Note: Any pending saves or edits in Salesforce Mobile that haven’t been synced will be lost. If you are not sure, you can start a sync by opening Salesforce Mobile and waiting a minute or two. The sync will happen automatically if you have a network connection.
How do I install it on my iPhone or iPod touch?
The new client is now available on App Store. Tap the App Store icon on your iPhone and search for Salesforce Mobile.
Where do I go to learn more?
Read the Salesforce Mobile User Guide for iPhone for more information about how to use the client application on iPhone and iPod touch.

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Salesforce CRM Mobile v4.0 for iPhone is now available for download!
Pierpaolo Bergamo Jun 1, 2009
With Summer '09, the iPhone client iterates to v4.0 and provides a better user experience for finding events, viewing lists of records, accessing actions on detail pages. The v4.0 client is available now from the App Store on your iPhone or iPod touch.

What’s New in iPhone v4.0?
- List Views:
- - Custom List Views: Custom filters created in the Mobile Admin Console are now available on the iPhone. Just tap on the list view name near the top of the list view, and select a different view.
  - Event List Views: A date indexed view and a calendar-like interface allow you to quickly find the event of interest.
- Clone: Save your thumbs! With the new clone button you can quickly create identical records and save yourself a bunch of typing. Clone is available as a button at the top of most types of objects.
- Convert Lead: Accomplish more away from the office – convert a lead as soon as you hang up the phone. The iPhone now offers lead conversion on a single form, which you can access from a button on the lead record.
- More Objects: Contact Roles, Opportunity-Products, and Case-Solutions are now available. Add these objects to the dataset of your mobile configuration in the Mobile Admin Console.
- Log Out: If you are concerned about data security, you can now lock Salesforce Mobile before you walk into a customer meeting. Just go to the App Info tab and tap on the Log Out button.
- Tighter integration with Visualforce and Web tabs: Create custom mobile links on object: you can link from an Account to a Yahoo news site with the latest news about a company, or link to a custom Visualforce page to show all related contacts and their images.
How do I install it on my iPhone or iPod touch?
The new client is now available on App Store. Tap the App Store icon on your iPhone and search for Salesforce Mobile.
Where do I go to learn more?
Read the Salesforce Mobile User Guide for iPhone for more information about how to use the client application on iPhone and iPod touch.
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Upcoming Release Alert: iPhone client v4.0 will be released soon!
Pierpaolo Bergamo May 19, 2009
Upcoming Release for iPhone
As part of the Salesforce Summer '09 release, the iPhone v4.0 client will be available soon in the App Store. Here are a few highlights:
- Custom List Views
- Full Support for Case/Solution and Product/Price Book
- Clone Records
Stay tuned for the full list of features in v4.0!
When will the client be available in the App Store?

The client will be released in a few weeks. As soon as the client is available, there will be an announcement on this blog. You will also see a notification on your device about the new version on the Updates screen in the App Store.
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