Nonprofit Success

Nonprofit Success

Convio Conference

Chris Atwood Oct 31, 2007

Let me first introduce myself since this is my first blog post. My name is Chris Atwood and I manage Nonprofits and Education for Salesforce.com on the East Coast and for EMEA (including our UK customers). I've been working with nonprofits for three years and my mission in life is to work with our larger nonprofits and helping them to use Salesforce.com. Many of our nonprofits have extensive needs around fundraising and we are always looking for partners that want to work with Salesforce.com to solve a need of a nonprofit. The larger ones tend to want to track their programs and their fundraising all in the same place.

About a week and a half ago I attended the Convio Summit event in Austin, TX. Convio has a well known and well used e-crm product for online fundraising, web-advocacy, and emailing. I had an opportunity to also speak on a Datasync panel and walk a packed room of large nonprofits through our donation program and product. Convio announced and demoed throughout the conference their new integration with Salesforce.com that they created.

I also wanted to share some links from other blogs about Salesforce and the Convio conference;
"One has to wonder how long we would have waited for the vendors to release APIs if Salesforce hadn't flooded the market with modern software."

"In addition to conections to Facebook, they (Convio) have built connections to Raiser’s Edge (without the benefit of a Blackbaud API). They have also built connections to Flickr, a Plaxo tool for importing contacts and Salesforce. He (Gene Austin, CEO of Convio) described how much easier it was to work with Salesforce, with a published API, than to work with Blackbaud. "

http://blog.see3.net/?p=261   (those are my notes in parentheses)

I saw the Salesforce.com database connector in action this afternoon. The connector will be demonstrated for all during tomorrow’s general session, but I couldn’t wait that long to see it. Wow. If a contact in the Salesforce.com database has an email address, it syncs beautifully with the Convio database regardless of which database originated the information. Online transactions from Convio are created as Opportunities in Salesforce, practically in real time. I spoke to the engineers involved in developing the connector, and they told me that once they got started on the project they were surprised at just how easy it was to do.

http://www.momathome.com/2007/10/convio_summit_day_1/

Chris Atwood
Account Manager, Nonprofits and Education
Salesforce.com
 

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