Salesforce.com Partner Success Blog - August 2008

• Force.com Partner Update - August 26 Webinar

  Leslie Tom Aug 27, 2008

  Our goal is to grow our partner economy with focus on customer success. We are committed to this effort with continued investments in technology, experienced people and expanded marketing programs.
  
  Our August 26 webinar provided the following updates:

  • Introduce new leadership, top priorities and vision
  • Learn the benefits of the force.com partner strategy
  • Understand the models for partner success
  • Find out about new tools and expanded marketing programs
    
  • Drive demand for your solution at Dreamforce
  • Answer your questions
    

  Please listen to the partner webinar replay or review the webinar presentation for details. If you have any questions, please email partnersuccess@salesforce.com.
  

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• Salesforce.com Acquires InStranet, Bringing Industry-Leading Knowledge Base Technology to Salesforce CRM Customer Service & Support

  Leslie Tom Aug 21, 2008

  On our Q2 financial results call, we informed the world that InStranet is part of salesforce.com. InStranet is an industry-leading knowledge base technology company. 
  
  Why are we adding InStranet's knowledge base to Salesforce CRM Customer Service & Support? In short, we believe in this technology and the people behind InStranet. Most of all, we're impressed by what customers have been able to accomplish with it. InStranet has solved the customer service and support challenge by taking a completely different approach to knowledge base technology. InStranet’s patented Dimensions technology adds a customer’s context, such as product or geography, to the knowledge base to quickly hone in on the right solution and eliminate irrelevant search results.
  
  Salesforce.com was founded in 1999 with a simple vision: to deliver business applications that were as easy to use and run as Web applications like Amazon.com and eBay. Ten years later, we're more dedicated than ever to leading the transition to Software as a Service (SaaS).  And with the Force.com Platform as a Service, it is now possible to build, test, and deploy any application as a service. As a successful ISV, InStranet was looking for a SaaS strategy, and the Force.com platform provides everything needed to transition their product to a new delivery model.

  To learn more, please read our company press release.
  

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• 8/26 Webinar: Force.com ISV Program Update

  Chung Nguyen Aug 12, 2008

  Our ISV goal is to grow our partner economy with focus on customer success and partner success. We are committed to this effort with investments in technology, experienced people and expanded marketing programs.
  
  We invite you to attend our Tuesday, August 26 webinar to:

  • Introduce new leadership and vision
  • Understand the benefits of the force.com program
  • Learn how you can participate in the force.com go native campaign
  • Drive demand for your solution at Dreamforce
  • Answer your questions

  Webinar Details:
  Tuesday, August 26, 2008
  10:00 a.m. PDT / 1:00 p.m. EDT
  Register Now 
  
  Please register today for this webinar to learn how we can grow the ISV economy together.
  
  We look forward to speaking with you on August 26!

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