Salesforce to Salesforce - Self help guides for customers
Jun 25, 2008I have updated this post with all the new features we've released with the Summer '09 release. Please note some of the features will not be activated until June 24th (after all instances are upgraded). With Summer '09, we've released a number of must-have features requested by our customers including:
- Sharing Cases and public Case Comments (June 24th)
- Sharing Auto-Number fields
- Auto-Accept: Automatically accepting records from connections (June 24th)
- Automatically map subscribed fields
Salesforce to Salesforce is free for all customers, including Group Edition customers. No additional charge to send invitations, accept invitations and share records!
Below, I have listed all the necessary documentation you will need to configure the Salesforce to Salesforce service. It includes an implementation guide, FAQ and self-help demos.
Your support rep or CSM should be your primary touchpoint (along with your AE), but if you have product specific questions please email them to: s2s@salesforce.com and we will try to get back to you within 48hrs.
Self help guides:
- Implementation Guide (ppt)
- Frequently Asked Questions (doc)
- Datasheet (needs to be updated with Spring/Summer release details)
Self help videos (Adobe Captivate):
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How do i post a new blog on here?
Posted by: Shay | June 16, 2009 at 12:41 PM
you can't create a blog posting here - you can suggest an idea for the partner networks product line: http://ideas.salesforce.com/popular/partner_relationship_management. If this is a developer oriented blog entry then you should consider posting it here: http://community.salesforce.com/sforce/?category.id=developers
Posted by: Adi K | June 16, 2009 at 05:02 PM
How do you transfer opportunity products - it doesn't seem to work
Posted by: Fred | July 02, 2009 at 02:25 PM
details around sharing opp products can be found here: http://blogs.salesforce.com/prm/2009/02/spring-09-spotlight-sharing-opportunity-products-with-connections.html
You need to make sure you're sharing both the opportunity and the related product catalogs, the product catalogs are active in the opportunity price books (both sides) and the opportunity currency of the source is available in the price book of the target.
Posted by: Adi | July 02, 2009 at 02:50 PM