Partner Networks Blog
Partner Networks Blog - Partner Adoption
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Find and connect with partners using Salesforce.com
Oct 15, 2009Interested in finding out which of your partners use Salesforce.com so that you can connect and start collaborating on deals, leads and other business processes? With Winter ’10, customers can use the Connection Finder feature to survey their partners to find out if the partner uses Salesforce.com as their CRM system of choice.
With Connection Finder customers can:
· Send a simple branded survey to all their partner contacts
· Partners can respond with their Salesforce.com usage status
· Partners can also include details on their Salesforce.com Administrator (e.g. name, email) if they have this information
· Partner responses are captured on the partner contact record in the ‘Uses Salesforce’ field
· Customers can use this information to connect with partners who already use Salesforce.com using Salesforce to Salesforce; that is free for all our customers
Feature can be enabled by customers at the following location in setup: Setup|Customize|Salesforce to Salesforce|Connection Finder
If you have any questions, send them to: s2s@salesforce.com
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New Winter '10 features from Salesforce Partners
Oct 9, 2009The Salesforce Partners team has delivered some key features with the Winter ’10 release. These features were a direct output of your feedback over the past few months. You can get additional details on each feature by clicking on the links below and by referring to the FAQs and Demo's available at this blog.
Salesforce to Salesforce*
Partner Portal
2. Connection Finder: find partners using Salesforce.com
3. Log Errors in Connection Audit
1. SAML for partner users** * Salesforce to Salesforce is free for all editions, including Group edition
** Gold and Partner Edition only. Available in Portal 3.0
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Dreamforce '08 sessions around Salesforce to Salesforce
Nov 19, 2008Customers who attended Dreamforce '08 heard about some of the great momentum around Salesforce to Salesforce. You heard George Hu at the Applications keynote on Nov 4th mention that we've seen a 350% increase in the number of companies using the service and records shared in just the last three months. Based on feedback from customers we've also made the product available free of charge to ALL customers (including Group Edition) with the Winter ’09 release. So all customers can send and accept invitations and share data with other companies using Salesforce CRM at no charge.
Some of you might have attended the sessions in the Channel track. If you did you learnt first-hand from customers who are using the product to drive greater lead conversion rates. You learnt how salesforce is using the product to run joint marketing campaigns with its partners and how global Networks are forming between vendors and partners with the ultimate goal of collaborating real-time on the force.com platform. One session that received rave reviews was around Joint Selling - how Secure Computing and Fishnet Security are driving higher levels of collaboration and closing deals faster since they've started using Salesforce to Salesforce. This was a great session for any customer looking to run a pilot with their top partners. Take a listen and as always if you need any help from the product management team to kick-start a pilot, don’t hesitate to contact us (s2s@salesforce.com)
Sessions of interest:
- Joint Selling with Partners using Salesforce CRM
- Best Practices in Lead Distribution
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Bringing Web 2.0 to the Channel
May 22, 2008
I've been invited by the Channel Focus group to share insights, findings and learning on how vendors can bring Web 2.0 to the channel. Whether you are in channel sales, channel marketing or channel operations, you'll benefit from this presentation. To drive unprecedented levels of stickiness in their partnerships, vendors look for ways to further differentiate their programs. And channel partners are asking for more collaboration, more feedback and more process alignment. Web 2.0 best practices can accomplish just this.
Please register here: https://www1.gotomeeting.com/register/633758811 or email me at ecohen@salesforce.com.
Date: 29 May 2008
Time: 9.00hrs Pacific; 12.00hrs Eastern; 17.00hrs; 18.00hrs Central EuropeThe topics I'll be reviewing include:
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Professional Edition customers may now send invitations using the Salesforce to Salesforce service
Mar 14, 2008I'm excited to announce that starting March 1st, Professional edition customers can send invitations by buying Salesforce to Salesforce (S2S) licenses in addition to UE and EE edition customers. S2S allows companies (e.g. vendors) to collaborate on leads, opportunities and custom objects with other companies (e.g. suppliers, resellers, distributors, ISVs) who are also using Salesforce.com and receive real-time updates on changes to shared records. This service truly demonstrates the power of our multi-tenant platform and is a great innovation in channels and B2B collaboration.
Following is the new packaging for this service:
- UE/EE/PE editions may send invitations (similar to linkedin invites) by purchasing S2S licenses
- All editions (except Personal edition) may accept invitations free of charge (e.g. Group/Team edition customer can accept an invitation to connect from PE edition customer)
- All editions may share records and send/receive updates on shared records
Please contact your AE or CSM if you're interested in using this service or doing a trial.
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Social Networking meets Channels and PRM
Jan 23, 2008More and more, companies are wondering how they can create more community in their channel partner programs. Social networking a reality in the consumer world
and it's being demanded in the business world too. Traditionally, community has been cultivagted with partners in a few different ways....1. Partner advisory boards
2. Surveys
3. Email and word of mouth
4. Conferences / events
Now, with Salesforce Ideas integrated with the Partner Portal, companies can redefine the way they collect feedback from their partners and also redefine the way partners can collaborate with each other.
Channel managers and partners can publish ideas, opinions, or program requests. These ideas are available to the entire partner community to see. The level of transparency is unprecedented and will surely differentiate your partner programs. But, the real kicker here is that partners can vote on any idea that is posted by a channel manager or posted by any partner. The voice of partner is truly heard loud and clear. The ideas that are the most popular bubble to the top and become great guidance and direction for program updates.
This is the chance for you to collect feedback from your partners on customer successes, deal registration programs, training needs, and any other business need.
For full product information and a demonstration click here. This new service will be available to Salesforce Partners customers in the mid to late February time frame. Get ready! Let your account manager know you're interested in creating your own partner community forum.
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Closed loop lead management webinar and best practices launched
Aug 5, 2007Did you know that only 18% of vendors are satisfied with how leads are provisioned and only 14% are satisfied with how leads are followed up..." (Rod Baptie, CEO, Baptie & Co - channelfocus).
Have you ever wondered what works and what doesn't work in closed loop lead management? Have you ever wondered what to do and what not to do? Well, we've looked across a set of successful customers and come up with a methodology that converts best practices in actionable strategies.
Learn how you can apply this methodology using Salesforce PRM. Here is a link to the pre-recorded webinar and the powerpoint presentation.
http://www.salesforce.com/form/event/prm_lead_dist_webinar.jsp?d=70130000000DEHr
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Partner adoption dashboard available
Apr 17, 2007Below is a link to a new Partner Adoption Dashboard. This dashboard gives insight into how often your partners are logging in and what they are doing on the partner portal.
https://www.salesforce.com/appexchange/detail_overview.jsp?id=a03300000034T2cAAE
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