PRM Success Blog
PRM Success Blog - Salesforce to Salesforce
-
Dreamforce '08 sessions around Salesforce to Salesforce
Nov 19, 2008Customers who attended Dreamforce '08 heard about some of the great momentum around Salesforce to Salesforce. You heard George Hu at the Applications keynote on Nov 4th mention that we've seen a 350% increase in the number of companies using the service and records shared in just the last three months. Based on feedback from customers we've also made the product available free of charge to ALL customers (including Group Edition) with the Winter ’09 release. So all customers can send and accept invitations and share data with other companies using Salesforce CRM at no charge.
Some of you might have attended the sessions in the Channel track. If you did you learnt first-hand from customers who are using the product to drive greater lead conversion rates. You learnt how salesforce is using the product to run joint marketing campaigns with its partners and how global Networks are forming between vendors and partners with the ultimate goal of collaborating real-time on the force.com platform. One session that received rave reviews was around Joint Selling - how Secure Computing and Fishnet Security are driving higher levels of collaboration and closing deals faster since they've started using Salesforce to Salesforce. This was a great session for any customer looking to run a pilot with their top partners. Take a listen and as always if you need any help from the product management team to kick-start a pilot, don’t hesitate to contact us (s2s@salesforce.com)
Sessions of interest:
- Joint Selling with Partners using Salesforce CRM
- Best Practices in Lead Distribution
-
Free Connections for ALL customers
Oct 6, 2008
With the Summer '08 release we gave 2 free connections to all Unlimited, Enterprise and Professional edition customers. We saw a tremendous uptick in the number of connections and volume of data shared between connected companies. Based on your response, we've gone one step further with the Winter '09 release. With Winter '09, ALL customers (including Group Edition) may send invitations, accept invitations and share data FREE of charge. No limitations and no hidden costs!Below are additional links on the service...
1) Website
2) Blog
So starting today all you need to do is activate Salesforce to Salesforce using the setup link (Setup|Customize|Salesforce to Salesforce|Settings) and start sending out invitations and connecting with companies you do business with.
If you have any questions please contact your AE, CSM or send your questions to product management at: s2s@salesforce.com
-
Salesforce Rebrands PRM to Partner Networks
Sep 9, 2008You might have noticed we have re-branded "Partner Relationship Management" (PRM) to Salesforce CRM Partner Networks.
The reason we did is three fold:
- Salesforce CRM Partner Networks more accurately reflects the broader value that our partnering technology provides companies
- The success of "salesforce to salesforce" has provided more choice to companies on how to connect, proving that the portal isn't the only way
- The release of Salesforce Ideas and Content for partner communities meant that "social networking" has entered the world of partnering
Transforming to your business partner relationships with unprecendented connectivity and community is what you will accomplish with Salesforce CRM Partner Networks. We are seeing companies and industries opt in to set up their own Salesforce Networks to connect with their broad range of business partners. Watch for some announcements soon and especially at Dreamforce. We have seen the emergence of insurance networks, high tech networks and even company specific networks. Salesforce Partner Networks is a great step at further helping companies realize the benefits of the network effect.
If you'd like more information about how to get started with your own Salesforce Network please visit our main product page or keep reading the blogs. We are committed to help you get the most out of your business partner relationships.
-
Salesforce to Salesforce Customer Webinar Recording
Jul 11, 2008I've included the recording of today's (July 11th) customer webinar. The webinar was focused on the Summer '08 features. Our plan is to have a monthly webinar to give our customers an open forum to ask questions and learn from others who are also using the product. I'll be posting dates for the next webinar on this blog - so stay tuned. The plan is to hold our next webinar in mid-August.
If you have any questions feel free to send them to Product Management: s2s@salesforce.com
-
Salesforce to Salesforce - Self help guides for customers
Jun 25, 2008I have updated this post with all the new features we've released with the Winter '09 release. As a reminder, with Winter '09, customers may share Leads, Opportunities, Accounts, Contacts, Activities and Custom Objects. We've added the capability to share related list items (e.g. share Accounts with associated opportunities, contacts and orders) as well as the ability to mass share 1000s of records using list view actions. Customers may also share lookup/reference fields and setup connections with 1000s of their business partners using the mass invite feature.
With Winter '09, customers may connect and share data free of charge (includes Group Edition customers)!
Below, I have listed all the necessary documentation you will need to configure the Salesforce to Salesforce service. It includes an implementation guide, FAQ and self-help demos.
Your support rep or CSM should be your primary touchpoint (along with your AE), but if you have product specific questions please email them to: s2s@salesforce.com and we will try to get back to you within 48hrs.
Self help guides:
Self help videos (Adobe Captivate):
-
New in Summer 08 - Account, Contact and Activity Sharing
Jun 16, 2008Share Data and Processes for Sales and Customer Collaboration with Companies Using Salesforce
:: Instantly connect with other companies (business partners, suppliers, and customers) via Salesforce
:: Easily opt in and out of cross-company data sharing
:: Share leads, opportunities, accounts, contacts, activities or any custom object
You may be wondering: How can you securely and easily share data with another company that is also using Salesforce? Or, how can you coordinate with other companies you do business with on revenue and customer-sensitive business processes? It’s all possible with Salesforce to Salesforce in Summer ’08. Salesforce to Salesforce is a powerful service that enables companies to efficiently connect and exchange data with their partners within the Salesforce application. Salesforce to Salesforce provides secure, customizable, and efficient data sharing through point-and-click connections. Integrating and collaborating with your extended partner network has never been easier.
-
Professional Edition customers may now send invitations using the Salesforce to Salesforce service
Mar 14, 2008I'm excited to announce that starting March 1st, Professional edition customers can send invitations by buying Salesforce to Salesforce (S2S) licenses in addition to UE and EE edition customers. S2S allows companies (e.g. vendors) to collaborate on leads, opportunities and custom objects with other companies (e.g. suppliers, resellers, distributors, ISVs) who are also using Salesforce.com and receive real-time updates on changes to shared records. This service truly demonstrates the power of our multi-tenant platform and is a great innovation in channels and B2B collaboration.
Following is the new packaging for this service:
- UE/EE/PE editions may send invitations (similar to linkedin invites) by purchasing S2S licenses
- All editions (except Personal edition) may accept invitations free of charge (e.g. Group/Team edition customer can accept an invitation to connect from PE edition customer)
- All editions may share records and send/receive updates on shared records
Please contact your AE or CSM if you're interested in using this service or doing a trial.
-
Salesforce to Salesforce launched Dec 5th in NYC and SF
Dec 9, 2007I am excited to announce that on Dec 5th, we launched our new Salesforce to Salesforce service with much fanfare in a bi-coastal event held simultaneously in New York City and San Francisco.
By all accounts, this event was a smashing success. Our CMO and EVP of Technology did a demonstration of this amazing new technology in front of a packed audience of over 200 attendees in each city with Dell and Doubleclick talking up the service on stage.
For the uninitiated, Salesforce to Salesforce is a new service that will allow our customers to share leads, opportunities and any custom data (e.g. claims, funds, orders) directly with other companies that are also salesforce.com customers and receive real-time updates on shared information. For example: if a reseller wanted to register a deal with a vendor, and both the reseller and the vendor happen to be salesforce.com customers (any edition) then the reseller can just push a deal directly from their salesforce.com instance to the vendor's salesforce.com instance by establishing a simple, one-step connection. Both sides will continue to have full visibility into the deal and could opt-out of sharing at any time. Since this service is built on the force.com platform, it plugs right into our workflow engine and apex platform allowing our customers to collaborate on both data and business processes.
For a demonstration click here: S2S demo
For more information here's the admin preview link: S2S Admin Preview
Contact your Account Executive if you're interested in learning more. If you have product specific questions email us at: s2s@salesforce.com
-
Some Press buzz on the new Salesforce to Salesforce service
Dec 9, 2007Here are some links to articles published by some well known websites. I may be a little biased but the press seem to be as excited as I am about the value this service brings to our customers and the potential viral effects of such a service. Take a read, you'll find some interesting ideas........
Is Salesforce the Facebook of the Enterprise?
Salesforce Unviels Info-Sharing Platform picked by Dell
Salesforce facilitates data-exchange between tenants
SAAS will never be the same again 
Salesforce.com rolls out customer data sharing; eyes 1 million subscribersOther Articles:
- CNN Money, IDG, Computerworld, Smoothspan Blog, thaguvner blogspot, Salesforce Times
A couple of quotes from the blogs:
"Salesforce’s advantage is that many companies already use it as their customer relations management software, and all they have to do is turn on a switch, and their data is shared passively with selected partners, without having to do anything…The company says the interface is sort of like Facebook, which lets individuals share personal information to others in their network. You can decide when and how much information will be shared with partner companies. Information is automatically synchronized between companies." – VentureBeat
"From a straight “product” perspective, the most interesting announcement was for the introduction of “Salesforce to Salesforce”, a new development which could revolutionize BtoB partner relationships" - Salesforce Times
"For business it's all about the data, they need to share data of all sorts, billing data, order status data, and reporting just to name a few. That's what Salesforce will allow them to do and if the platform works the way it should it can become THE platform for business integration." - thaguvner blogspot
Bookmark
