Partner Networks Blog
Partner Networks Blog - Salesforce to Salesforce
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New in Summer 08 - Account, Contact and Activity Sharing
Jun 16, 2008Share Data and Processes for Sales and Customer Collaboration with Companies Using Salesforce
:: Instantly connect with other companies (business partners, suppliers, and customers) via Salesforce
:: Easily opt in and out of cross-company data sharing
:: Share leads, opportunities, accounts, contacts, activities or any custom object
You may be wondering: How can you securely and easily share data with another company that is also using Salesforce? Or, how can you coordinate with other companies you do business with on revenue and customer-sensitive business processes? It’s all possible with Salesforce to Salesforce in Summer ’08. Salesforce to Salesforce is a powerful service that enables companies to efficiently connect and exchange data with their partners within the Salesforce application. Salesforce to Salesforce provides secure, customizable, and efficient data sharing through point-and-click connections. Integrating and collaborating with your extended partner network has never been easier.
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Salesforce to Salesforce - Self help guides for customers
Jun 1, 2008I have updated this post with all the new features we've released with the Winter '10 release. Please note some of the features will not be activated until October 14th (after all instances are upgraded). With Winter '10, we've released a number of must-have features requested by our customers including:
- Sharing Attachments (October 14th)
- Connection Finder: find and connect with partners using Salesforce.com
- Log Errors in Connection Audit (October 14th)
Salesforce to Salesforce is free for all customers, including Group Edition customers. No additional charge to send invitations, accept invitations and share records!
Below, I have listed all the necessary documentation you will need to configure the Salesforce to Salesforce service. It includes an implementation guide, FAQ and self-help demos.
Your support rep or CSM should be your primary touchpoint (along with your AE), but if you have product specific questions please email them to: s2s@salesforce.com and we will try to get back to you within 48hrs.
Self help guides:
Self help videos (Adobe Captivate):
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Professional Edition customers may now send invitations using the Salesforce to Salesforce service
Mar 14, 2008I'm excited to announce that starting March 1st, Professional edition customers can send invitations by buying Salesforce to Salesforce (S2S) licenses in addition to UE and EE edition customers. S2S allows companies (e.g. vendors) to collaborate on leads, opportunities and custom objects with other companies (e.g. suppliers, resellers, distributors, ISVs) who are also using Salesforce.com and receive real-time updates on changes to shared records. This service truly demonstrates the power of our multi-tenant platform and is a great innovation in channels and B2B collaboration.
Following is the new packaging for this service:
- UE/EE/PE editions may send invitations (similar to linkedin invites) by purchasing S2S licenses
- All editions (except Personal edition) may accept invitations free of charge (e.g. Group/Team edition customer can accept an invitation to connect from PE edition customer)
- All editions may share records and send/receive updates on shared records
Please contact your AE or CSM if you're interested in using this service or doing a trial.
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Salesforce to Salesforce launched Dec 5th in NYC and SF
Dec 9, 2007I am excited to announce that on Dec 5th, we launched our new Salesforce to Salesforce service with much fanfare in a bi-coastal event held simultaneously in New York City and San Francisco.
By all accounts, this event was a smashing success. Our CMO and EVP of Technology did a demonstration of this amazing new technology in front of a packed audience of over 200 attendees in each city with Dell and Doubleclick talking up the service on stage.
For the uninitiated, Salesforce to Salesforce is a new service that will allow our customers to share leads, opportunities and any custom data (e.g. claims, funds, orders) directly with other companies that are also salesforce.com customers and receive real-time updates on shared information. For example: if a reseller wanted to register a deal with a vendor, and both the reseller and the vendor happen to be salesforce.com customers (any edition) then the reseller can just push a deal directly from their salesforce.com instance to the vendor's salesforce.com instance by establishing a simple, one-step connection. Both sides will continue to have full visibility into the deal and could opt-out of sharing at any time. Since this service is built on the force.com platform, it plugs right into our workflow engine and apex platform allowing our customers to collaborate on both data and business processes.
For a demonstration click here: S2S demo
For more information here's the admin preview link: S2S Admin Preview
Contact your Account Executive if you're interested in learning more. If you have product specific questions email us at: s2s@salesforce.com
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Some Press buzz on the new Salesforce to Salesforce service
Dec 9, 2007Here are some links to articles published by some well known websites. I may be a little biased but the press seem to be as excited as I am about the value this service brings to our customers and the potential viral effects of such a service. Take a read, you'll find some interesting ideas........
Is Salesforce the Facebook of the Enterprise?
Salesforce Unviels Info-Sharing Platform picked by Dell
Salesforce facilitates data-exchange between tenants
SAAS will never be the same again 
Salesforce.com rolls out customer data sharing; eyes 1 million subscribersOther Articles:
- CNN Money, IDG, Computerworld, Smoothspan Blog, thaguvner blogspot, Salesforce Times
A couple of quotes from the blogs:
"Salesforce’s advantage is that many companies already use it as their customer relations management software, and all they have to do is turn on a switch, and their data is shared passively with selected partners, without having to do anything…The company says the interface is sort of like Facebook, which lets individuals share personal information to others in their network. You can decide when and how much information will be shared with partner companies. Information is automatically synchronized between companies." – VentureBeat
"From a straight “product” perspective, the most interesting announcement was for the introduction of “Salesforce to Salesforce”, a new development which could revolutionize BtoB partner relationships" - Salesforce Times
"For business it's all about the data, they need to share data of all sorts, billing data, order status data, and reporting just to name a few. That's what Salesforce will allow them to do and if the platform works the way it should it can become THE platform for business integration." - thaguvner blogspot
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