New Enhancements to Premier Success Plans

Salesforce.com has launched a new release of our Premier Success Plans. In this new release, we have made significant enhancements directly targeted to your success with Salesforce. Lifetime Success with Salesforce Added success resources, programs and tools including release readiness webinars and Premier Success chatter groups to help you drive... Read More »

Forecasts & Quotas in Summer '12

We were thrilled you voted Forecasts & Quotas as the #1 feature on our Summer ‘12 Facebook poll! But...how did Forecasting get to where we are today? Here’s a little background, what’s coming this Summer, and what you can look forward to beyond. If you’ve been a Salesforce customer for... Read More »

Specify Tab Order on Forms

This post is part of series on Universal Design at Salesforce.com. As always, all of the content and images in these posts fall under our safe harbor agreement. Specify Tab Order on Forms As the order in which a user will navigate through your form when using the tab key,... Read More »

Did You Know You Can Search Chatter Feeds?

Did you know you can search Chatter Feeds? Find out how to take advantage of your company's collective intelligence by searching Chatter and get some handy search tips and best practices. Read More »

Summer '12 Sandbox Preview Instructions

The salesforce.com Summer ‘12 release is quickly approaching and soon you'll be able to take advantage of exciting new features and functionality! If you are a Force.com Sandbox customer, you have the opportunity to get early access to Summer ‘12 in your Sandbox and test new customizations and features before... Read More »

Salesforce Service Cloud is Now Knowledge-Centered Support (KCS) Verified

Recently the Salesforce Service Cloud received Knowledge-Centered Support (KCS) verification from the Consortium for Service Innovation (CSI). Why is this important? Social enterprises put customers at the heart of their business. And part of any customer service strategy for social enterprises means delighting customers by resolving their issues as quickly... Read More »

Include Keyboard Interactions in your Design Specifications

This post is part of series on Universal Design at Salesforce.com. As always, all of the content and images in these posts fall under our safe harbor agreement. Include Keyboard Interactions in your Design Specifications Probably the most important universal design guideline is the suggestion to include interaction designs for... Read More »

Specify Content Order for Major Elements in your Layout

This post is part of series on Universal Design at Salesforce.com. As always, all of the content and images in these posts fall under our safe harbor agreement. Specify Content Order for Major Elements in your Layout Designers choose a visual layout, which pulls a user's eye through a web... Read More »

Summer '12 Sandbox Preview Instructions

The salesforce.com Summer ‘12 release is quickly approaching and soon you'll be able to take advantage of exciting new features and functionality! If you are a Force.com Sandbox customer, you have the opportunity to get early access to Summer ‘12 in your Sandbox and test new customizations and features before... Read More »

Identify Landmarks and Sections

This post is part of series on Universal Design at Salesforce.com. As always, all of the content and images in these posts fall under our safe harbor agreement. Landmarks and Sections HTML5 includes many landmark style elements and containers. In the early days, it was common to place a link... Read More »