Salesforce.com offers free online training to help administrators learn how to customize the application. To find a list of available courses, visit the course list  on salesforce.com corporate website.  

Learn the Basics

• Salesforce Fundamentals (ADM 100)
  
• Sales Representative Training (SFA 101)
• Customer Support Fundamentals (ADM 180)

Learn how to Customize the Application

• Admin Fundamentals: Setup (ADM 110)
• Admin Fundamentals: Customize (ADM 115)
• Reporting Fundamentals (ADM 120)
• Dashboard Mechanics (ADM 125)
• Advanced Importing (ADM 150)
• AppExchange Mobile

Hands-On Workshops
For those who really want a solid foundation in Salesforce skills or who are ready to implement smart features like workflow and approvals, salesforce.com offers live training in 3-5 day hands-on workshops.

• Administrator Essentials for Enterprise Edition (ADM 201)
• Administrator Essentials for Professional Edition (ADM 202)
• Force.com: Application Laboratory (FDC 320)

Outsourced Administration
Salesforce.com also offers the ability to outsource your system administraton to one of our premier support administrators. Contact your Account Executive for more details.