Salesforce Rollout Guide
Ten Common CRM Mistakes
CRM can add significant value to an organization, but many
implementations fail due to a few basic mistakes. This presentation
addresses ten of the most common pitfalls companies face and provides
guidance to help ensure your CRM rollout is a success.
View Breeze Presentation or download the Power Point Slides.
5 Comments
December 1
We use Salesforce as a comprehensive service to assist our organization in becoming a customer-focused enterprise. This presentation crystallizes the proper way to approach, promote, formulate, and install the Salesforce within an organization and I would recommend it for anyone starting out.
February 13
http://blogs.salesforce.com/rollout_guide/2006/08/10_common_crm_m.html
February 14
Good tailoring of project management concepts to CRM implementation
April 25
hmm I see 9 reasons in the powerpoint....
moreover there is an ugly typo on slide nbr 8
June 14
I'm just at the beginning of the process, and am not an IT expert. This was a very clear and simple overview of things keep in mind. I echo Jim Campbell's remarks.