Salesforce Rollout Guide

Ten Common CRM Mistakes

Rob_lamb_3 CRM can add significant value to an organization, but many implementations fail due to a few basic mistakes. This presentation addresses ten of the most common pitfalls companies face and provides guidance to help ensure your CRM rollout is a success.

View Breeze Presentation or download the Power Point Slides.

5 Comments

Maq
December 1

We use Salesforce as a comprehensive service to assist our organization in becoming a customer-focused enterprise. This presentation crystallizes the proper way to approach, promote, formulate, and install the Salesforce within an organization and I would recommend it for anyone starting out.

Park chung hyo
February 13

http://blogs.salesforce.com/rollout_guide/2006/08/10_common_crm_m.html

jim campbell
February 14

Good tailoring of project management concepts to CRM implementation

lecaf
April 25

hmm I see 9 reasons in the powerpoint....

moreover there is an ugly typo on slide nbr 8

Andrew
June 14

I'm just at the beginning of the process, and am not an IT expert. This was a very clear and simple overview of things keep in mind. I echo Jim Campbell's remarks.