Successforce Blog

New IP addresses for Email Delivery

With the Spring ’08 release we will be delivering 2 new enhancement to how we deliver emails.

New Test Email Deliverability UI
Increase the amount of IP addresses we send emails from

New Test Email Deliverability UI

In Spring ’08 Salesforce have introduced an Email Deliverability screen where you can send a test email from all the IP addresses Salesforce delivers emails from. If you send regular emails, it will be 32 IP addresses and you will receive 32 emails.

For customers who have enabled Email Relaying they will receive 2 emails from 2 IP’s.

The new UI is located in:

Setup | Administration Setup | Email Administration | Test Email Deliverability

We strongly encourage customers to test that they can receive emails from our IP addresses prior to the transition.

Sample email:

Note: If you do not receive all the expected emails, check your Junk/Spam folder to check if they ended up there. If you still do not receive all the emails contact your email administrator and verify that our IP addresses has been white listed.

Increase the IP addresses Salesforce deliver emails from
We are increasing the number of IP addresses we are delivering emails from in the Spring ’08 release.
The change will affect all customers, we encourage customers to white list our full IP ranges to ensure that any future change will not affect you.

Any email send from salesforce.com could be affected like
• Workflow notifications
• Org-to-org emails
• Mass Emails to internal users
• Task notifications

Force.com Sandbox and the Spring '08 Release

The Salesforce.com Spring ‘08 release is just around the corner and soon you'll be able to take advantage of great new features like Roll-ups on Accounts, Automatic Campaign Assignment, and Advanced Validation Rule Functions!

We've published a page to help Force.com Sandbox customers plan around the upgrade cycle, and help inform whether and how to participate in the Spring '08 Preview that is offered to Sandbox customers. Whether you decide to participate in the Spring '08 Preview or not, rest assured that your sandbox will remain operational throughout the release window, except during scheduled maintenance windows.

See the Sandbox Upgrade Window page for more information.

Tell us what you think and win an iPod Touch

As a part of our ongoing efforts to improve the successforce.com online community and website, we're soliciting your feedback. Between now and January 5, fill out this 5 minute survey and we'll enter you to win a brand-spakin'-new iPod touch!

See the official rules here.

Take the Survey Now

Salesforce Times Fills a News Niche

We wanted to let you know about a website that caught our attention recently: Salesforce Times. Started by Adam Killam, a Vancouver-based salesforce.com Administrator and leader of the Vancouver Salesforce User Group, the site aggregates news about salesforce.com from a variety of sources but is not affiliated or endorsed by salesforce.com.

"I started the site because I'm a Salesforce fanatic and wanted an easy and accessible place to learn about the latest SFDC related news," Killam explains. "Salesforcetimes hopes to provide Salesforce enthusiasts with a place to learn about how Salesforce is being covered by the rest of the world, in the main stream media, in the blogosphere and elsewhere. We'll be there to provide the coverage Salesforce fans are looking for."

If you're interested in contributing, Salesforce Times is accepting applications.

San Francisco User Group Meetup this Thursday

I will be going to the SanFrancisco Salesforce Usergroup meetup this Thursday. I've wanted to go to one for a while now, and this seems as good a time as any. If any of you are in the neighborhood, I'd recommend checking it out - it should be fun. It's at the Thirsty Bear, and starts at 4PM Thursday the 8th.

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Tags: salesforce.com, user groups, meetups

Blogging at Typepad Through Google Docs

Microsoft Word has great formatting features, but it is an evil murderer of RSS/Atom feeds, as Feedburner is fond of reminding us bloggers. The native editing tools provided by Typepad generate clean markup, but are, shall we say, anemic? So if you run multiple blogs authored by many bloggers, it can be hard to take some one's favorite toy away from them. I've used & recommended Google docs as a compromise solution between a relatively full featured editor and clean markup. But when I looked for a good how-to guide on using Google Docs to blog at Typepad to send to our bloggers, I was aghast to find that the Internet had failed to produce one, yet. Not one to shirk the responsibility of correcting such a wanton omission, I set about making one.

Continue reading "Blogging at Typepad Through Google Docs" »

Linking to a particular spot within a Google Video presentation

Google_video Hundreds of Dreamforce Breakout Sessions are being added to the Successforce site. Many of us don’t have time to watch them all in their entirety, but it’d be great if people highlighted some of the golden nuggets. With Google video it’s dead simple to create a link which skips to an exact time in the presentation. Here’s a post from the Google Video Blog explaining how it’s done.

To provide a quick example, there was a question in one of my breakout sessions about wanting to build online community but being worried about competitors. Michael Sippey from TypePad had a response at 24 minutes and 40 seconds into the presentation. I wanted people to be able to listen to his answer so I created a link that looked like this...

http://video.google.com/videoplay?docid=-8499959350437958227#24m40s

Pretty cool. It jumps to the exact right spot in the presentation.

Now it's time for you to find your favorite sound bite from Dreamforce. Create a link like the one above and paste the link into the comments section to help raise awareness for all the great ideas that were presented.

Successforce and IdeaExchange at Dreamforce 2007

If you're an avid (or maybe, not so avid) reader of this site, you maybe interested in how we run this ship. Both Jamie and I will be at Dreamforce and between us, we're presenting 3 sessions which should give you more than enough to take home about Successforce. We're really excited because Successforce has grown tremendously in the last year, and we have lots of stories to tell. If you love Successforce, be sure to show up and let us know!

Community Driven Innovation - Save to Calendar
Jamie Grenney
Industry Focus - High Tech
9/18 @ 11:15

Inside Successforce.com - Save to Calendar
Jamie Grenney
Advanced Marketing
9/18 @ 2:30

Innovation Through Community - Save to Calendar
The IdeaExchange Story
Kingsley Joseph
Advanced Support Strategies
9/18 @ 3:45

Technorati Tags: dreamforce07, dreamforce2007, salesforce, successforce, ideaexchange, ideastorm

Don't Stop Till You Get Enough Dreamforce

Of course you're going to *THE* on-demand event of the last few millennia (why pull punches on the superlatives ?). But there are people who go to Dreamforce, and there are people who GO to Dreamforce. If you are one of those people who likes their verbs capitalized and emboldened, there are plenty of avenues to soak every atom of your being in Dreamforciana, thanks to some uber-passionate community members. Now I know, you're probably too busy to go find all of them, so I'll make it easy for you. You're welcome.

Facebook
If it doesn't happen on Facebook, it might as well not happen, eh?

You can sign up at the semi-official event page to see who else is going and kick it with the crowd. If you're going to be taking pictures, twittering or blogging Dreamforce, or want to connect with those who do, Live Blogging Dreamforce is a group which promises to deliver just that. There're also groups for "Can't miss sessions" and "cool things to do when not attending sessions."

In Tags
The tags for this year's Dreamforce are "dreamforce07" and "dreamforce2007". Tag your pictures, videos and blog posts with this tag, and it will help everyone find all the dreamforce content quickly:

In Text Messages, Instant Messages and Feeds
Both Twitter and Jaiku are great ways to post and receive quick and dirty updates via text messages and chat.

There's a Jaiku channel at #Dreamforce07 that aggregates a number of blog and photo feeds to provide a single, high volume feed of all the data. You can subscribe to it by IM or with a feed reader.

You can get developer updates from the ADN team by following DF07 on twitter.

In Moving Pictures
Every year, we've seen the video coverage of Dreamforce by attendees explode, and this year it promises to be exponential. Jeff Grosse is building up the drumbeat with a UStream channel. He already has 3 videos posted about preparing to make the best of Dreamforce. In this one he's advising you to drink responsibly from the fire hydrant that's Dreamforce.

I'm sure there's more that I've missed out on, so feel free to post more links in the comments.

Tags: dreamforce07, dreamforce2007, video, flickr, jaiku, twitter, youtube, facebook

August's Personalized Account Review

Today the Personalized Account Review was sent out to all Salesforce.com Administrators and those opted in to the Admin Newsletter. If you didn’t receive the Personalized Account Review and want more information on opting in, click here.

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