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Successforce Blog

Salesforce's IdeaExchange, Yahoo! Suggestions, Feedlounge & Wordpress Ideas - What Do They Have in Common?

Kingsley Joseph Feb 15, 2007

Yahoo Suggestions launched today with much blogospheric fanfare and an undeserved drubbing from the Digg crowd. I think it's great validation of what we've been doing on the IdeaExchange, and it's nice to see other companies embrace open product design. I think most of the Digg users criticizing other sites for ripping off Digg don't realize that neither Yahoo Suggestions, nor Salesforce IdeaExchange is an attempt to compete with Digg. For instance, there are no Apple rumors being spread on our home pages and our users are remarkably well behaved, even when they're showing their love for us on Digg.

Disappointingly, there was no mention of the IdeaExchange in the flurry of blog posts that flew in the aftermath of the launch. The IdeaExchange was the first use of web based voting infrastructure to manage product feedback. Since we launched the IdeaExchange in Oct '06, we've gotten a lot of attention and input from our customers, partners and even the mainstream media. It's been one of our most successful community initiatives, and every day it give product managers new insights into how people use and think about our products.

Anyways, I thought it'd be cool to make a list of all the websites that use a voting infrastructure to manage customer feedback.






Salesforce IdeaExchange (October '06) Wordpress Ideas
(January '07)
Yahoo! Suggestions (February '07) Feedlounge (Feb 2006)
 

8 Comments

Alex
February 16

I added the FeedLounge voting system just about a year ago:

http://feedlounge.com/blog/2006/02/06/vote-for-features/

More details about the system on my personal blog:

http://alexking.org/blog/2006/02/09/voting-system

Kingsley
February 16

Thanks, Alex, I've fixed it. I didn't know you were behind feedloung - I'm a huge fan of your Wordpress theme browser.

Kingsley
February 16

Thanks, Alex, I've fixed it. I didn't know you were behind feedloung - I'm a huge fan of your Wordpress theme browser.

Alex
February 16

I was a co-founder of FeedLounge, but Scott is running the show since August last year.

Mark Mangano
February 16

Kingsley, you forgot the Dell Ideastorm site.... but you probably already knew that :)

Janet
February 19

We have been using BrightIdea.com for customer ideas since 2005... :P

Ryan Hallman
February 19

I wonder if any companies are using an idea exchange to promote internal ideas on how to better their organisation?
Like a suggestion box, but online, and with promotions by staff? With the option of being anonymous?

Adrien O'Leary
February 27

Dear Joseph, here in France, feedback20.com offers a platform that is an alternative to BrightIdea.com for idea management & users community management, I know the Search Engine Exalead is using this solution since at least October 2006 :
http://feedback.exalead.com/

Kind Regards from Paris !