Customer Success Blog
Customer Success Blog - August 2007
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August's Personalized Account Review
Aug 27, 2007
Today the Personalized Account Review was sent out to all
Salesforce.com Administrators and those opted in to the Admin
Newsletter. If you didn’t receive the Personalized Account Review and
want more information on opting in, click here. -
Video: Social Bookmarking in Plain English
Aug 7, 2007I thought this video by common craft was a really creative way of explaining social bookmarking. On their site they have other videos which break down RSS, Wiki's, and Social Networking, in terms that anyone can understand.
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Weigh in on New Process Maps Now in the Works
Aug 6, 2007We’ve received great feedback on the Sales and Marketing Process Map so we are working with XPlane to design a couple new maps. From what I’ve heard top candidates include a map to explain CRM, PRM, and Service and Support.
- Does anyone have a good two sentence explanation of what CRM is? When people ask what Salesforce does how do you describe it.
- Are the 6 steps below the 6 most important concepts to convey to a new user?
- What information should we present in the bottom right corner? Are there a couple of dashboard elements we might want to highlight? Or is it important to let people know that you can integrate Salesforce with Outlook, Excel, AdWords, and other applications?
Add your comments below or edit the PPT File and email it back to me. Thanks for your help.
- Does anyone have a good two sentence explanation of what CRM is? When people ask what Salesforce does how do you describe it.
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Summer '07 Release Schedule now available
Aug 1, 2007You can check out the Summer '07 release schedule on trust.salesforce.com--when you log in Monday morning next week, all the new features will be available to you!
Check out our other posts on Summer '07 to help you get ready:
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