Customer Success Blog

Customer Success Blog

Customer Success Blog - October 2007

  • Blogging at Typepad Through Google Docs

    Kingsley Joseph Oct 8, 2007

    Microsoft Word has great formatting features, but it is an evil murderer of RSS/Atom feeds, as Feedburner is fond of reminding us bloggers. The native editing tools provided by Typepad generate clean markup, but are, shall we say, anemic? So if you run multiple blogs authored by many bloggers, it can be hard to take some one's favorite toy away from them. I've used & recommended Google docs as a compromise solution between a relatively full featured editor and clean markup. But when I looked for a good how-to guide on using Google Docs to blog at Typepad to send to our bloggers, I was aghast to find that the Internet had failed to produce one, yet. Not one to shirk the responsibility of correcting such a wanton omission, I set about making one.

  • Linking to a particular spot within a Google Video presentation

    Jamie Grenney Oct 2, 2007

    Google_video Hundreds of Dreamforce Breakout Sessions are being added to the Successforce site. Many of us don’t have time to watch them all in their entirety, but it’d be great if people highlighted some of the golden nuggets. With Google video it’s dead simple to create a link which skips to an exact time in the presentation.  Here’s a post from the Google Video Blog explaining how it’s done.

    To provide a quick example, there was a question in one of my breakout sessions about wanting to build online community but being worried about competitors. Michael Sippey from TypePad had a response at 24 minutes and 40 seconds into the presentation. I wanted people to be able to listen to his answer so I created a link that looked like this...

    http://video.google.com/videoplay?docid=-8499959350437958227#24m40s

    Pretty cool. It jumps to the exact right spot in the presentation. 

    Now it's time for you to find your favorite sound bite from Dreamforce. Create a link like the one above and paste the link into the comments section to help raise awareness for all the great ideas that were presented.