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New IP addresses for Email Delivery

Rasmus Mencke Feb 15, 2008

With the Spring ’08 release we will be delivering 2 new enhancement to how we deliver emails.

  1. New Test Email Deliverability UI
  2. Increase the amount of IP addresses we send emails from

New Test Email Deliverability UI

In Spring ’08 Salesforce have introduced an Email Deliverability screen where you can send a test email from all the IP addresses Salesforce delivers emails from. If you send regular emails, it will be 32 IP addresses and you will receive 32 emails.

For customers who have enabled Email Relaying they will receive 2 emails from 2 IP’s.

The new UI is located in:

Setup | Administration Setup | Email Administration | Test Email Deliverability

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We strongly encourage customers to test that they can receive emails from our IP addresses prior to the transition.

Sample email:
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Note: If you do not receive all the expected emails, check your Junk/Spam folder to check if they ended up there. If you still do not receive all the emails contact your email administrator and verify that our IP addresses has been white listed.

Increase the IP addresses Salesforce deliver emails from
We are increasing the number of IP addresses we are delivering emails from in the Spring ’08 release.
The change will affect all customers, we encourage customers to white list our full IP ranges to ensure that any future change will not affect you.

Any email send from salesforce.com could be affected like
•    Workflow notifications
•    Org-to-org emails
•    Mass Emails to internal users
•    Task notifications

 

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