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Vision, schmision - why should I care about "vision" and what does it all mean?tag:typepad.com,2003:post-528894582008-07-18T14:28:24-07:002008-11-12T22:25:01Z2008-07-18T21:28:24ZCustomer question: My sales division is only worried about getting orders out the door and day to day operations. Why should I be concerned with a “vision” and what does it have to do with my salesforce implementation anyway? In...Liza Dunham
<div xmlns="http://www.w3.org/1999/xhtml"><div id="boc0"><span style="font-size: 1.2em;"><strong>Customer question: My sales division is only worried about getting orders out the door and day to day operations. Why should I be concerned with a “vision” and what does it have to do with my salesforce implementation anyway?</strong></span> </div>
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<div>In our last blog, we began to pedal our "success" methodology we call the "7 Domains of Success". For today's topic we discuss the first Domain "Vision". Now don't roll your eyes. We've all been through hours on end in a conference room wordsmithing vision statements only to find them posted on whiteboards all around the office. That's not what this Success Domain is about. As a matter of fact, focusing on "vision" give direction to your day-to-day operations. It's the glue that binds together every aspect of your <a href="http://www.salesforce.com" class="crm">CRM</a> strategy because it:</div>
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<p class="MsoNormal" id="boc02" goog_docs_charindex="999" style="MARGIN: 0in 0in 0pt"><table class="zeroBorder" id="roy." cellspacing="0" cellpadding="3" width="100%" border="0" goog_docs_charindex="1000"><tbody id="zgef1" goog_docs_charindex="1001"><tr id="zgef2" goog_docs_charindex="1002"><td id="zgef3" width="40%" goog_docs_charindex="1003"><ul id="hl7l" goog_docs_charindex="1004"><li id="hl7l0" goog_docs_charindex="1005"><div class="MsoNormal" id="ufif44" goog_docs_charindex="1006" style="MARGIN: 0in 0in 0pt">Provides clear purpose for your <a href="http://www.salesforce.com" class="crm">CRM</a> project or organization moving towards customer centricity</div></li>
<li id="v3r." goog_docs_charindex="1103"><div class="MsoNormal" id="v3r.0" goog_docs_charindex="1104" style="MARGIN: 0in 0in 0pt">Creates on-going committment(e.g. new application, system, processes) necessary to make long term change possible</div></li>
<li id="v3r.1" goog_docs_charindex="1220"><div class="MsoNormal" id="v3r.2" goog_docs_charindex="1221" style="MARGIN: 0in 0in 0pt">Promotes a reason and forces you to prove your <a href="http://www.salesforce.com" class="crm">CRM</a> objectives (vs. gut feel)</div></li></ul></td>
<td id="zgef4" width="50%" goog_docs_charindex="1302"><div id="h5g1" goog_docs_charindex="1303" style="PADDING-RIGHT: 0px; PADDING-LEFT: 0px; PADDING-BOTTOM: 1em; PADDING-TOP: 1em; TEXT-ALIGN: left"><img id="e1n-" height="171" src="https://docs.google.com/a/salesforce.com/File?id=dj954h3_17ds58pbfz_b" width="236" goog_docs_charindex="1304" style="WIDTH: 236px; HEIGHT: 171px" /></div></td></tr></tbody></table></p>
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<div id="xlj4" goog_docs_charindex="1314">We took a look at some of our most successful customers and found their vision statements are not lofty, but rather specific about the customer experience. Here are some sample vision statements – notice the word “customer” in each:</div>
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<ul id="z0-l"><li id="z0-l0"><div id="xlj42" goog_docs_charindex="1552"><em>“Nothing is more important than making every user (customer) and employee successful.” </em></div></li>
<li id="z0-l1"><div id="xlj44" goog_docs_charindex="1643"><em>“Build and maintain long-term relationships with valuable customers by creating personalized experiences across all touch-points and by anticipating customer needs and providing customized offers.” </em></div></li>
<li id="z0-l2"><div id="xlj46" goog_docs_charindex="1845"><em>“Customer loyalty is our highest priority. Personalized service for all customers. Provide the communication channels the customer wants.”</em></div></li></ul>
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<div id="xlj4" goog_docs_charindex="1314">Even if you are an administrator for a small implementation so far removed from your headquarters, you can still apply a <a href="http://www.salesforce.com" class="crm">CRM</a> "vision" to your own specific project as long as it aligns with your overall corporate vision.<div><div class="MsoNormal" goog_docs_charindex="1996" style="MARGIN: 0in 0in 0pt"></div>
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<div id="xlj4" goog_docs_charindex="1314">Research studies of successful enterprises show one clear determinant of success: knowing precicely what value it is delivering, to who and how it is going to achieve it profitably. Many companies have a clouded and impotent vision for managing customer relationships. <a href="http://www.salesforce.com" class="crm">CRM</a> vision entails creating a picture of your what your organization will look, feel and behave like, and what it wants to be to its target customers.<div><div class="MsoNormal" goog_docs_charindex="1996" style="MARGIN: 0in 0in 0pt"></div>
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<div goog_docs_charindex="1314">Next week we will focus on setting business objectives to execute your <a href="http://www.salesforce.com" class="crm">CRM</a> vision.</div>
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<div class="MsoNormal" id="g1-36" goog_docs_charindex="2815" style="MARGIN: 0in 0in 0pt"><span id="g1-37" goog_docs_charindex="2816" style="FONT-FAMILY: Arial"><strong><span style="color: #0000ff;"><span id="g1-37" goog_docs_charindex="2816" style="FONT-FAMILY: Arial"><strong><span style="color: #0000ff;">Admin Tip of the Week - Apply this success tip to <em>your </em>Salesforce:</span></strong></span></span></strong></span></div>
<div class="MsoNormal" id="q0yu0" goog_docs_charindex="2815" style="MARGIN: 0in 0in 0pt"><span id="q0yu1" goog_docs_charindex="2816" style="FONT-FAMILY: Arial"><strong></strong></span></div>
<div goog_docs_charindex="1314"><ul id="z0-l3"><li id="z0-l4"><div class="MsoNormal" id="q0yu4" goog_docs_charindex="2815" style="MARGIN: 0in 0in 0pt"><span id="q0yu5" goog_docs_charindex="2816" style="FONT-FAMILY: Arial"><span id="bx6_">Take a look at this great </span><a id="ciae" title="whitepaper" href="http://blogs.salesforce.com/ask_wendy/files/how_to_create_your_crm_vision_5.16.05.PDF"><span id="bx6_0">whitepaper</span></a><span id="bx6_1"> on how to get your vision in place.</span></span></div></li>
<li id="z0-l5"><div class="MsoNormal" id="boc04" goog_docs_charindex="2815" style="MARGIN: 0in 0in 0pt"><span id="boc05" goog_docs_charindex="2816" style="FONT-FAMILY: Arial"><span id="boc06" face="Verdana">Brand your home page with your vision using customizable home page components. <a id="zzon" title="Message of the Day" href="http://www.salesforce.com/appexchange/detail_overview.jsp?NavCode__c=&id=a03300000033WSjAAM">Message of the Day</a>, FREE from the AppExchange allows you to display a message to all your salesforce.com users daily.</span></span></div></li></ul></div>
<p goog_docs_charindex="2815"><span goog_docs_charindex="2816" style="FONT-FAMILY: Arial"><span style="color: #0000ff;"><strong><span id="wlkz2" goog_docs_charindex="2816" style="FONT-FAMILY: Arial"><span style="color: #0000ff;"><strong>Please comment by:</strong></span></span></strong></span></span></p>
<ul><li><div goog_docs_charindex="2815"><span goog_docs_charindex="2816" style="FONT-FAMILY: Arial"><span face="Verdana">Sharing your <a href="http://www.salesforce.com" class="crm">CRM</a> vision statements</span></span></div></li>
<li><div goog_docs_charindex="2815"><span goog_docs_charindex="2816" style="FONT-FAMILY: Arial"><span face="Verdana">Sharing what your organization has done to execute your vision via the application</span></span></div></li>
<li><div goog_docs_charindex="2815"><span goog_docs_charindex="2816" style="FONT-FAMILY: Arial"><span face="Verdana">Sending us your questions</span></span></div></li>
<li><div goog_docs_charindex="2815"><span goog_docs_charindex="2816" style="FONT-FAMILY: Arial"><span face="Verdana">And subscribing to this blog via <a href="http://feeds.feedburner.com/typepad/successforce">RSS!</a></span></span></div></li></ul></div>
<img src="http://feeds.feedburner.com/~r/typepad/successforce/~4/331015923" height="1" width="1"/>http://blogs.salesforce.com/successforce/2008/07/customer-questi.html7 Domains of CRM Implementation Successtag:typepad.com,2003:post-525382522008-07-11T03:30:04-07:002008-11-12T22:25:01Z2008-07-11T10:30:04ZCustomer question: I want my CRM implementation to be a success. Are there common elements to a successful rollout? We thought we'd start off this week's blog by introducing the foundation of our success methodology called the "7 Domains of...Liza DunhamCRM ImplementationCRM White Paper
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<p align="left" goog_docs_charindex="1" id="t2ym0"><span style="color: #000000;"><strong>Customer question: I want my <a href="http://www.salesforce.com" class="crm">CRM</a> implementation to be a success. Are there common elements to a successful rollout?</strong></span><span style="font-size: 1.2em;"> </span> </p>
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<p align="left" goog_docs_charindex="125" id="c:jx"><span style="color: #000000;">We thought we'd start off this week's blog by introducing the foundation of our success methodology called the "7 Domains of Success". There is nothing fancy about them and certainly, there are no new concepts you haven't seen before. What the 7 Domains do provide however, is a structured methodology by which we have seen companies successfully achieve their <a href="http://www.salesforce.com" class="crm">CRM</a> strategies and goals. </span> </p>
<p align="left" goog_docs_charindex="125" id="c:jx0"><span style="color: #000000;">From a wide </span><span style="color: #000000;">variety of customer interactions, including business and IT leaders around the world, salesforce.com has distilled </span><span style="color: #000000;">best practices, lessons learned, and collective tribal wisdom into the following 7 domains:</span> </p>
<div goog_docs_charindex="754" id="k6rf"><table width="1262" cellspacing="0" cellpadding="3" border="0" goog_docs_charindex="755" id="wppg" class="zeroBorder" style="width: 1262px; height: 262px;"><tbody goog_docs_charindex="756" id="k6rf0"><tr goog_docs_charindex="757" id="k6rf1"><td width="30%" goog_docs_charindex="758" id="k6rf2"><ol goog_docs_charindex="759" id="fxqb"><li goog_docs_charindex="760" id="fxqb0"><div align="left" goog_docs_charindex="761" id="fxqb1"><span goog_docs_charindex="763" face="Verdana" id="pkfb1">Vision and Strategy </span></div></li>
<li goog_docs_charindex="788" id="o3ci2"><div align="left" goog_docs_charindex="789" id="o3ci3"><span goog_docs_charindex="791" face="Verdana" id="pkfb5">Business Measures</span> </div></li>
<li goog_docs_charindex="814" id="o3ci4"><div align="left" goog_docs_charindex="815" id="o3ci5"><span goog_docs_charindex="817" face="Verdana" id="pkfb9">Adoption</span> </div></li>
<li goog_docs_charindex="831" id="p0wq"><div align="left" goog_docs_charindex="832" id="p0wq0"><span goog_docs_charindex="834" face="Verdana" id="pkfb13">Sponsorship and Governance</span> </div></li>
<li goog_docs_charindex="866" id="p0wq1"><div align="left" goog_docs_charindex="867" id="p0wq2"><span goog_docs_charindex="869" face="Verdana" id="pkfb17">Process</span> </div></li>
<li goog_docs_charindex="882" id="p0wq3"><div align="left" goog_docs_charindex="883" id="p0wq4"><span goog_docs_charindex="885" face="Verdana" id="pkfb21">Roadmap</span> </div></li>
<li goog_docs_charindex="898" id="glj1"><div align="left" goog_docs_charindex="899" id="glj10"><span goog_docs_charindex="901" face="Verdana" id="pkfb25">Technology and Data</span> </div></li></ol></td>
<td width="70%" goog_docs_charindex="928" id="ge:7"><div id="c85e" style="padding: 1em 0px; text-align: left;"><img height="161" src="https://docs.google.com/a/salesforce.com/File?id=dj954h3_13gfww8vfb_b" id="hg63" style="width: 276px; height: 161px;" /></div></td></tr></tbody></table></div>
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<p align="left" goog_docs_charindex="941" id="x4cu0"><span style="color: #000000;">What makes the 7 Domains important to you as a <a href="http://www.salesforce.com" class="crm">CRM</a> strategist or a salesforce.com administrator is the same as what sets apart the Software as a Service (SaaS) model from the traditional enterprise model. In a traditional </span><span style="color: #000000;">software delivery environment, much of the budget and delivery calories are consumed setting up the </span><span style="color: #000000;">infrastructure in order to support the development of the solution as well as the production environment. Delivery </span><span style="color: #000000;">timeframes are lengthy and any changes to business requirements have major impacts to schedules and budgets. </span><span style="color: #000000;">Often the end result is a solution not widely adopted which doesn't meet the business needs. </span><span style="color: #000000;">On the other hand, Saas (and therefore Salesforce) lends itself well to the following characteristics:</span><span style="color: #551a8b;"> </span></p>
<ul goog_docs_charindex="1716" id="w_lx3"><li goog_docs_charindex="1717" id="w_lx4"><div align="left" goog_docs_charindex="1718" id="n-w34"><span goog_docs_charindex="1719" id="n-w35" style="color: black;">Iterative and rapid deployments </span></div></li>
<li goog_docs_charindex="1755" id="v6221"><div goog_docs_charindex="1756" id="v6222"><span goog_docs_charindex="1757" id="n-w310" style="color: black;">Rapdily changing business requirements</span></div></li>
<li goog_docs_charindex="1799" id="nm6l"><div goog_docs_charindex="1800" id="nm6l0"><span goog_docs_charindex="1801" id="nm6l1" style="color: black;">Rapidly changing business climates</span></div></li>
<li goog_docs_charindex="1839" id="v6223"><div goog_docs_charindex="1840" id="v6224"><span goog_docs_charindex="1841" id="n-w315" style="color: black;">Need for predictable, scalable and reliable applications</span></div></li>
<li goog_docs_charindex="1901" id="v6225"><div goog_docs_charindex="1902" id="v6226"><span goog_docs_charindex="1903" id="n-w320" style="color: black;">Need for early quick wins with easy to justify business cases</span><span goog_docs_charindex="1966" id="no2y1" style="color: black;"> </span></div></li></ul>
<p align="left" goog_docs_charindex="1976" id="sg0z1"> <span style="color: #000000;">Salesforce implementations are characterized by iterative and rapid deployments focusing on meeting </span><span style="color: #000000;">business needs and delivering high business value to end-users. The ability to make rapid changes and </span><span style="color: #000000;">deploy quickly has shifted focus from infrastructure to <a href="http://www.salesforce.com" class="crm">CRM</a> strategy</span><span style="color: #000000;">. </span>In the upcoming weeks, we will dive into each one of the 7 Domains and take a closer look at how to apply the rules of success to your specific industry and business requirements. </p>
<p align="left" goog_docs_charindex="2444" id="oa9j0"> <span style="color: #0000ff;"><strong>Admin Tip of the Week - Apply this success tip to <em>your </em>Salesforce:</strong></span></p>
<ul goog_docs_charindex="2518" id="p:or"><li goog_docs_charindex="2519" id="p:or0"><div align="left" goog_docs_charindex="2520" id="gn8k">White paper on the "<a href="http://blogs.salesforce.com/blogs/files/2007_successful_enterprise_deployments_in_a_saas_environment_v042607.pdf">7 Domains of <a href="http://www.salesforce.com" class="crm">CRM</a> Implementation Success</a>"</div></li></ul>
<ul goog_docs_charindex="2594" id="p:or1"><li goog_docs_charindex="2595" id="p:or2"><div align="left" goog_docs_charindex="2596" id="s::u0">Don't forget to subscribe to this blog via <a goog_docs_charindex="2640" href="http://blogs.salesforce.com/successforce/atom.xml" title="RSS Feed" id="ly:2">RSS Feed</a>!! </div></li></ul></div>
<img src="http://feeds.feedburner.com/~r/typepad/successforce/~4/332556612" height="1" width="1"/>http://blogs.salesforce.com/successforce/2008/07/7-domains-of--1.htmlTwo-minute Tip on tracking your business with free dashboardstag:typepad.com,2003:post-523990222008-07-08T08:39:36-07:002008-07-08T15:40:03Z2008-07-08T15:39:36ZBecause you don't have to recreate the wheel. This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to subscribe to the Successforce...Jason SuenIdeas
<div xmlns="http://www.w3.org/1999/xhtml"><p id="t0h:7"><span face="Verdana" id="t0h:8"><strong><u id="t0h:10"><span id="t0h:11" style="color: black; font-family: 'Arial','sans-serif';"><br /><br />Because you don't have to recreate the wheel.</span></u></strong></span></p>
<p>This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to <a href="http://blogs.salesforce.com/successforce/atom.xml">subscribe</a> to the Successforce blog and keep up to date on the latest best practices!</p>
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<p id="t0h:29"><strong><u id="t0h:31"><span face="Verdana" id="t0h:32"><span id="t0h:33" style="color: black; font-family: 'Arial','sans-serif';"><br><br>How free dashboards work for you:</span><o:p id="t0h:34"> </o:p></span></u></strong></p>
<p id="t0h:39"><span face="Verdana" id="t0h:40"><span id="t0h:41" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Pre-configured and bundled with popular custom reports and dashboard components. This means less setup time for you</span><span id="t0h:42" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="t0h:43"> </o:p></span></span></p>
<p id="t0h:44"><span face="Verdana" id="t0h:45"><span id="t0h:46" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Get a good idea of what other customers are tracking and customize the reports with a few clicks</span><span id="t0h:47" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="t0h:48"> </o:p></span></span></p>
<p id="t0h:49"><span face="Verdana" id="t0h:50"><span id="t0h:51" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Then, take the plunge and complement those dashboards with one of 800+ apps on the AppExchange</span><span id="t0h:52" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="t0h:53"> </o:p></span></span></p></td>
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<p id="t0h:77"><strong><u id="t0h:79"><span face="Verdana" id="t0h:80"><span id="t0h:81" style="color: black; font-family: 'Arial','sans-serif';">How to get started:</span></span></u></strong></p>
<p id="t0h:86"><span id="t0h:87" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><span face="Verdana" id="t0h:88">- Looking for the whole set of free dashboards? Check them out </span><a href="http://www.salesforce.com/appexchange/search.jsp?searchExchangeId=a0130000006P6IoAAK&search=dashboards&category=ALLAPPS" id="t0h:89"><span face="Verdana" id="t0h:90">here</span></a></span><span id="t0h:91" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="t0h:92"> </o:p></span></p>
<p id="t0h:93"><span id="t0h:94" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><span face="Verdana" id="t0h:95">- Some very popular ones include the </span><a href="http://www.salesforce.com/appexchange/detail_overview.jsp?NavCode__c=&id=a0330000002PD00AAG" id="t0h:96"><span face="Verdana" id="t0h:97">Lead and Opportunity Management</span></a><span face="Verdana" id="t0h:98"> and </span><a href="http://www.salesforce.com/appexchange/detail_overview.jsp?NavCode__c=&id=a0330000001mAw6AAE" id="t0h:99"><span face="Verdana" id="t0h:100">Adoption dashboards</span></a><o:p id="t0h:101"> </o:p></span></p>
<p id="t0h:102"><span id="t0h:103" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><span face="Verdana" id="t0h:104">- Take a look at some of the other recommended dashboards and follow some </span><a href="http://blogs.salesforce.com/analytics/2007/03/getting_started.html" id="t0h:105"><span face="Verdana" id="t0h:106">great starter tips</span></a></span><span id="t0h:107" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="t0h:108"> </o:p></span></p>
<p id="t0h:109"><span id="t0h:110" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><span face="Verdana" id="t0h:111">- Look at some of the good training options for dashboards </span><a href="http://www.salesforce.com/services-training/education-services/public/sales-professionals/" id="t0h:112"><span face="Verdana" id="t0h:113">here</span></a></span></p></td>
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<p id="t0h:115"><span face="Verdana" id="t0h:116"><strong><u id="t0h:118"><span id="t0h:119" style="color: black; font-family: 'Arial','sans-serif';">How to find more resources:</span></u></strong></span></p>
<p id="t0h:124"><span id="t0h:125" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a href="http://www.successforce.com/" id="t0h:126"><span face="Verdana" id="t0h:127">Successforce </span></a><span face="Verdana" id="t0h:128">- your best practice resource: Search "Dashboards"</span></span><span id="t0h:129" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="t0h:130"> </o:p></span></p>
<p id="t0h:131"><span id="t0h:132" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a href="http://blogs.salesforce.com/analytics/" id="t0h:133"><span face="Verdana" id="t0h:134">Reporting and Analytics blog</span></a><span face="Verdana" id="t0h:135"> - Outer joins reporting? Popular feature requests? Get the up-to-the-minute new here</span></span><span id="t0h:136" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="t0h:137"> </o:p></span></p>
<p id="t0h:138" class="MsoNormal" style="margin: 0in 0in 0pt;"><span id="t0h:139" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a href="http://usergroups.salesforce.com/" id="t0h:140"><span face="Verdana" id="t0h:141">Your local user group</span></a><span face="Verdana" id="t0h:142"> - Customers sharing knowledge with customers. See which one is closest to you</span></span></p></td></tr></tbody></table></div>
<img src="http://feeds.feedburner.com/~r/typepad/successforce/~4/329911860" height="1" width="1"/>http://blogs.salesforce.com/successforce/2008/07/two-minute-ti-8.htmlTwo-minute Tip on simplifying your business through Google Appstag:typepad.com,2003:post-523987222008-07-08T08:33:37-07:002008-07-08T15:34:41Z2008-07-08T15:33:37ZBecause collaboration has never been easier. This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to subscribe to the Successforce blog and...Jason SuenIdeas
<div xmlns="http://www.w3.org/1999/xhtml"><p id="f66l7"><span id="f66l8"><strong><u id="f66l10"><span id="f66l11" style="color: black; font-family: 'Arial','sans-serif';"><br /><br />Because collaboration has never been easier.</span></u></strong></span></p>
<p><span id="f66l17" style="color: black; font-family: 'Arial','sans-serif';"><span id="f66l18"><o:p id="f66l25"></o:p><p id="puo9">This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to <a href="http://blogs.salesforce.com/successforce/atom.xml" id="puo90"><u id="puo91"><span style="color: #0000ff;">subscribe</span></u></a><span style="color: #0000ff;"> </span><span style="color: #000000;">to the Successforce blog and keep up to date on the latest best practices!</span></p></span></span>
</p>
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<p id="f66l35"><strong><u id="f66l37"><span id="f66l38"><span id="f66l39" style="color: black; font-family: 'Arial','sans-serif';"><br><br>How Google Apps work for you:</span></span></u></strong></p>
<p id="f66l45"><span id="f66l46" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><o:p id="f66l44"></o:p>- Manage group calendars and documents. Collaborate with ease</span><span id="f66l47" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="f66l48"> </o:p></span></p>
<p id="f66l49"><span id="f66l50" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Integrate your favorite Google Apps right into Salesforce. That's right: your Gmail can now be easily linked into your Salesforce instance</span><span id="f66l51" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="f66l52"> </o:p></span></p>
<p id="f66l53"><span id="f66l54" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Take a look at the host of great AppExchange apps that bring your Google Apps to the next level</span><span id="f66l55" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="f66l56"> </o:p></span></p></td>
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<p id="f66l58"><v:shapetype coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f" id="_x0000_t75"><v:stroke joinstyle="miter" id="f66l59"></v:stroke><v:formulas id="f66l60"><v:f eqn="if lineDrawn pixelLineWidth 0" id="f66l61"></v:f><v:f eqn="sum @0 1 0" id="f66l62"></v:f><v:f eqn="sum 0 0 @1" id="f66l63"></v:f><v:f eqn="prod @2 1 2" id="f66l64"></v:f><v:f eqn="prod @3 21600 pixelWidth" id="f66l65"></v:f><v:f eqn="prod @3 21600 pixelHeight" id="f66l66"></v:f><v:f eqn="sum @0 0 1" id="f66l67"></v:f><v:f eqn="prod @6 1 2" id="f66l68"></v:f><v:f eqn="prod @7 21600 pixelWidth" id="f66l69"></v:f><v:f eqn="sum @8 21600 0" id="f66l70"></v:f><v:f eqn="prod @7 21600 pixelHeight" id="f66l71"></v:f><v:f eqn="sum @10 21600 0" id="f66l72"></v:f></v:formulas><v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect" id="f66l73"></v:path><o:lock v:ext="edit" aspectratio="t" id="f66l74"></o:lock></v:shapetype><span id="f66l77" style="color: black; font-family: 'Arial','sans-serif';"><span id="f66l78"><img border="0" alt="Googleapps" title="Googleapps" src="http://blogs.salesforce.com/photos/uncategorized/2008/07/08/googleapps.jpg" style="margin: 0px 5px 5px 0px; float: left;" />
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<p id="f66l82"><strong><u id="f66l84"><span id="f66l85"><span id="f66l86" style="color: black; font-family: 'Arial','sans-serif';">How to get started:</span></span></u></strong></p>
<p id="f66l92"><span id="f66l93" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Still wrapping your head around Google Apps? Start <a href="http://www.salesforce.com/products/google/apps/tour/" id="f66l94">here</a></span><span id="f66l95" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="f66l96"> </o:p></span></p>
<p id="f66l97"><span id="f66l98" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Get a good feel for <a href="http://www.salesforce.com/googleapps/" id="f66l99">each Google App</a> and how it can work with your Salesforce<o:p id="f66l100"> </o:p></span></p>
<p id="f66l101"><span id="f66l102" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Step up your integration by taking a look at these great <a href="http://www.salesforce.com/appexchange/category_list.jsp?NavCode__c=a0130000006P6IoAAK-5" id="f66l103">AppExchange apps</a></span></p></td>
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<p id="f66l105"><strong><u id="f66l107"><span id="f66l108"><span id="f66l109" style="color: black; font-family: 'Arial','sans-serif';">How to find more resources:</span></span></u></strong></p>
<p id="f66l115"><span id="f66l116" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a href="http://www.successforce.com/" id="f66l117">Successforce </a>- your best practice resource: Search "Google Apps"</span><span id="f66l118" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="f66l119"> </o:p></span></p>
<p id="f66l120"><span id="f66l121" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a href="http://blogs.salesforce.com/googleapps/" id="f66l122">Google Apps blog</a> - It's so new, but already we've got a great blog to help keep you posted on the latest developments</span><span id="f66l123" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="f66l124"> </o:p></span></p>
<p id="f66l125"><span id="f66l126" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a href="http://usergroups.salesforce.com/" id="f66l127">Your local user group</a> - Customers sharing knowledge with customers. See which one is closest to you</span></p></td></tr></tbody></table>
</div>
<img src="http://feeds.feedburner.com/~r/typepad/successforce/~4/329908657" height="1" width="1"/>http://blogs.salesforce.com/successforce/2008/07/two-minute-ti-7.htmlTwo-minute Tip on advanced searching in Contenttag:typepad.com,2003:post-523984602008-07-08T08:27:55-07:002008-07-08T15:28:02Z2008-07-08T15:27:55ZBecause finding exactly what you want quickly feels great. This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to subscribe to the...Jason SuenIdeas
<div xmlns="http://www.w3.org/1999/xhtml"><p id="xuox7"><span id="xuox8"><strong><u id="xuox10"><span id="xuox11" style="color: black; font-family: 'Arial','sans-serif';"><br /><br />Because finding exactly what you want quickly feels great.</span></u></strong></span></p>
<p><span id="oh7h0"><strong><u id="oh7h2"></u></strong></span><span id="xuox17" style="color: black; font-family: 'Arial','sans-serif';"><span id="xuox18">
<p id="es.0">This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to <a href="http://blogs.salesforce.com/successforce/atom.xml" id="es.00"><u id="es.01"><span style="color: #0000ff;">subscribe</span></u></a><span style="color: #0000ff;"> </span><span style="color: #000000;">to the Successforce blog and keep up to date on the latest best practices!</span></p></span></span>
</p>
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<p id="xuox35"><strong><u id="xuox37"><span id="xuox38"><span id="xuox39" style="color: black; font-family: 'Arial','sans-serif';"><br><br>How advanced searches work for you:</span></span></u></strong></p>
<p id="xuox45"><span id="xuox46" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Search by specific file type to find that exact presentation or spreadsheet</span><span id="xuox47" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="xuox48"> </o:p></span></p>
<p id="xuox49"><span id="xuox50" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Find the results that are most popular among your colleagues</span><span id="xuox51" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="xuox52"> </o:p></span></p>
<p id="xuox53"><span id="xuox54" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Filter and customize your search results. Display the fields that matter to you</span><span id="xuox55" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="xuox56"> </o:p></span></p>
<p id="xuox57"><span id="xuox58" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Subscribe to your favorite content and have updates come to you</span><span id="xuox59" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="xuox60"> </o:p></span></p></td>
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<p id="xuox62"><v:shapetype coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f" id="_x0000_t75"><v:stroke joinstyle="miter" id="xuox63"></v:stroke><v:formulas id="xuox64"><v:f eqn="if lineDrawn pixelLineWidth 0" id="xuox65"></v:f><v:f eqn="sum @0 1 0" id="xuox66"></v:f><v:f eqn="sum 0 0 @1" id="xuox67"></v:f><v:f eqn="prod @2 1 2" id="xuox68"></v:f><v:f eqn="prod @3 21600 pixelWidth" id="xuox69"></v:f><v:f eqn="prod @3 21600 pixelHeight" id="xuox70"></v:f><v:f eqn="sum @0 0 1" id="xuox71"></v:f><v:f eqn="prod @6 1 2" id="xuox72"></v:f><v:f eqn="prod @7 21600 pixelWidth" id="xuox73"></v:f><v:f eqn="sum @8 21600 0" id="xuox74"></v:f><v:f eqn="prod @7 21600 pixelHeight" id="xuox75"></v:f><v:f eqn="sum @10 21600 0" id="xuox76"></v:f></v:formulas><v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect" id="xuox77"></v:path><o:lock v:ext="edit" aspectratio="t" id="xuox78"></o:lock></v:shapetype><span id="xuox81" style="color: black; font-family: 'Arial','sans-serif';"><span id="xuox82"><img border="0" src="http://blogs.salesforce.com/photos/uncategorized/2008/07/08/content.jpg" title="Content" alt="Content" style="margin: 0px 5px 5px 0px; float: left;" />
<o:p id="xuox83"> </o:p></span></span></p></td></tr>
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<p id="xuox86"><span id="xuox87"><strong><u id="xuox89"><span id="xuox90" style="color: black; font-family: 'Arial','sans-serif';">How to get started:</span></u></strong><span id="xuox91" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="xuox92"> </o:p></span></span></p>
<p id="xuox97"><span id="xuox98" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><span id="xuox95"><o:p id="xuox96"></o:p></span>- Get a set of great search tips, including the ones mentioned above right <a href="http://blogs.salesforce.com/salesforce_content/2008/03/tips-for-search.html" id="xuox99">here</a></span><span id="xuox100" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="xuox101"> </o:p></span></p>
<p id="xuox102"><span id="xuox103" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Still rolling out Salesforce Content? You'll want to see <a href="https://www.salesforce.com/form/other/learning_center.jsp" title="this" id="pzyt">this</a></span></p>
<p id="tmug"><span id="tmug0" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Startup best practices are <a href="http://blogs.salesforce.com/salesforce_content/2008/05/best-practices.html" title="here" id="yy4c">here</a> as well</span></p></td>
<td width="50%" valign="top" locked="0" aeditid="c2r3" teditid="c2r3" id="xuox145" style="border: medium none rgb(224, 223, 227); padding: 3.75pt; background: white none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; width: 50%; height: 168.75pt;">
<p id="xuox146"><span id="xuox147"><strong><u id="xuox149"><span id="xuox150" style="color: black; font-family: 'Arial','sans-serif';">How to find more resources:</span></u></strong><span id="xuox151" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="xuox152"> </o:p></span></span></p>
<p id="xuox157"><span id="xuox158" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a href="http://www.successforce.com/" id="xuox159">Successforce </a>- your best practice resource: Search "Content"</span><span id="xuox160" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="xuox161"> </o:p></span></p>
<p id="xuox162"><span id="xuox163" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a href="http://www.salesforce.com/products/content-management/" id="xuox164">Content blog</a> - Stay up to date with the latest and greatest on the Content blog</span><span id="xuox165" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="xuox166"> </o:p></span></p>
<p id="xuox167" class="MsoNormal" style="margin: 0in 0in 0pt;"><span id="xuox168" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a href="http://usergroups.salesforce.com/" id="xuox169">Your local user group</a> - Customers sharing knowledge with customers. See which one is closest to you</span><span id="xuox170" style="color: black; font-family: 'Arial','sans-serif';"><span id="xuox171"> </span></span></p></td></tr></tbody></table></div>
<img src="http://feeds.feedburner.com/~r/typepad/successforce/~4/329903981" height="1" width="1"/>http://blogs.salesforce.com/successforce/2008/07/two-minute-ti-6.htmlTwo-minute Tip on how to use Salesforce Ideastag:typepad.com,2003:post-523980382008-07-08T08:17:35-07:002008-07-08T15:19:32Z2008-07-08T15:17:35ZBecause good ideas can be used in many ways. This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to subscribe to the...Jason SuenIdeas
<div xmlns="http://www.w3.org/1999/xhtml"><p id="y4.87"><span id="y4.88"><strong><u id="y4.810"><span id="y4.811" style="color: black; font-family: 'Arial','sans-serif';"><br /><br />Because good ideas can be used in many ways.</span></u></strong></span></p>
<p><span id="y4.812" style="color: black; font-family: 'Arial','sans-serif';"><p id="y4.814"><span id="y4.813">This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to <a id="y4.815" href="http://blogs.salesforce.com/successforce/atom.xml"><u id="y4.816"><span style="color: #0000ff;">subscribe</span></u></a> to the Successforce blog and keep up to date on the latest best practices!</span></p></span>
</p>
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<p id="y4.827"><span id="y4.828"><strong><u id="y4.830"><span id="y4.831" style="color: black; font-family: 'Arial','sans-serif';"><br><br>How Ideas can work for you:</span></u></strong></span></p>
<p id="y4.836"><span id="y4.837" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Use it as a tool to empower your communities' voices</span><span id="y4.838" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="y4.839"> </o:p></span></p>
<p id="y4.840"><span id="y4.841" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Collect feedback on your <a id="y4.842" href="http://blogs.salesforce.com/ideas/2008/02/how-to-use-sale.html">CRM Rollout</a></span><span id="y4.843" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="y4.844"> </o:p></span></p>
<p id="y4.845"><span id="y4.846" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Take your projects to the next level by incorporating Ideas to your <a id="y4.847" href="http://blogs.salesforce.com/ideas/2008/01/integrating-sal.html">Project Management</a></span><span id="y4.848" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="y4.849"> </o:p></span></p>
<p id="y4.850"><span id="y4.851" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Like Salesforce and Dell, learn how to create internal communities to manage change. Listen to what <a id="y4.852" href="http://blogs.salesforce.com/ideas/2007/09/internal-ideaex.html">your communities</a> want</span><span id="y4.853" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="y4.854"> </o:p></span></p></td>
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<p class="MsoNormal" id="y4.856" style="margin: 0in 0in 0pt;"><v:shapetype id="_x0000_t75" stroked="f" filled="f" path="m@4@5l@4@11@9@11@9@5xe" o:preferrelative="t" o:spt="75" coordsize="21600,21600"><v:stroke id="y4.857" joinstyle="miter"></v:stroke><v:formulas id="y4.858"><v:f id="y4.859" eqn="if lineDrawn pixelLineWidth 0"></v:f><v:f id="y4.860" eqn="sum @0 1 0"></v:f><v:f id="y4.861" eqn="sum 0 0 @1"></v:f><v:f id="y4.862" eqn="prod @2 1 2"></v:f><v:f id="y4.863" eqn="prod @3 21600 pixelWidth"></v:f><v:f id="y4.864" eqn="prod @3 21600 pixelHeight"></v:f><v:f id="y4.865" eqn="sum @0 0 1"></v:f><v:f id="y4.866" eqn="prod @6 1 2"></v:f><v:f id="y4.867" eqn="prod @7 21600 pixelWidth"></v:f><v:f id="y4.868" eqn="sum @8 21600 0"></v:f><v:f id="y4.869" eqn="prod @7 21600 pixelHeight"></v:f><v:f id="y4.870" eqn="sum @10 21600 0"></v:f></v:formulas><v:path id="y4.871" o:connecttype="rect" gradientshapeok="t" o:extrusionok="f"></v:path><o:lock id="y4.872" aspectratio="t" v:ext="edit"></o:lock></v:shapetype><span id="y4.873" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="y4.874"></o:p><p><img border="0" src="http://blogs.salesforce.com/photos/uncategorized/2008/07/08/ideas.jpg" title="Ideas" alt="Ideas" style="margin: 0px 5px 5px 0px; float: left;" />
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<p id="y4.877"><span id="y4.878"><strong><u id="y4.880"><span id="y4.881" style="color: black; font-family: 'Arial','sans-serif';">How to get started:</span></u></strong></span></p>
<p id="y4.886"><span id="y4.887" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- If you haven't already, take a look at the <a id="y4.888" href="http://www.salesforce.com/form/demo/ideas_demo.jsp">demo</a> to see what you can do with this great free tool</span><span id="y4.889" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="y4.890"> </o:p></span></p>
<p id="y4.891"><span id="y4.892" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Keep on top of new ideas by visiting the <a id="y4.893" href="http://blogs.salesforce.com/ideas/blog_index.html">Ideas blog</a>, managed by our very own Product Managers</span><span id="y4.894" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="y4.895"> </o:p></span></p>
<p id="y4.896"><span id="y4.897" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Visit Salesforce's own <a id="y4.898" href="http://ideas.salesforce.com/">IdeaExchange</a> to see how we've used it with great success. While you're there, vote up your favorite feature requests</span><span id="y4.899" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="y4.8100"> </o:p></span></p>
<p id="y4.8101"></p></td>
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<p id="y4.8105"><span id="y4.8106"><strong><u id="y4.8108"><span id="y4.8109" style="color: black; font-family: 'Arial','sans-serif';">How to find more resources:</span></u></strong></span></p>
<p id="y4.8114"><span id="y4.8115" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a id="y4.8116" href="http://www.successforce.com/">Successforce </a>- your best practice resource: Search "Ideas"</span><span id="y4.8117" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="y4.8118"> </o:p></span></p>
<p id="y4.8119"><span id="y4.8120" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a id="y4.8121" href="http://ideas.salesforce.com/popular/coming_in_summer_08">Your Ideas in Summer '08</a> - See how your voting is becoming a reality</span><span id="y4.8122" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="y4.8123"> </o:p></span></p>
<p id="y4.8124"><span id="y4.8125" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a id="y4.8126" href="http://usergroups.salesforce.com/">Your local user group</a> - Customers sharing knowledge with customers. See which one is closest to you</span></p></td></tr></tbody></table>
</div>
<img src="http://feeds.feedburner.com/~r/typepad/successforce/~4/329894186" height="1" width="1"/>http://blogs.salesforce.com/successforce/2008/07/two-minute-ti-5.htmlTwo-minute Tip on Hands-free mobile administrationtag:typepad.com,2003:post-523977282008-07-08T08:10:49-07:002008-07-08T15:20:34Z2008-07-08T15:10:49ZBecause your mobile users can set themselves up quickly and easily. This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to subscribe...Jason SuenIdeas
<div xmlns="http://www.w3.org/1999/xhtml"><p id="ac:f7"><span id="kp9d" face="Verdana"><strong><u id="ac:f10"><span id="ac:f11" style="color: black; font-family: 'Arial','sans-serif';"><br /><br /><br />Because your mobile users can set themselves up quickly and easily.</span></u></strong><span id="ac:f12" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f13"> </o:p></span></span></p>
<p><span id="ac:f15" style="color: black; font-family: 'Arial','sans-serif';"><span id="ac:f16">
<p id="sls2"><span id="kp9d0" face="Verdana">This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to </span><a id="sls20" href="http://blogs.salesforce.com/successforce/atom.xml"><u id="sls21"><span id="kp9d1" face="Verdana">subscribe</span></u></a><span id="kp9d2" face="Verdana"> to the Successforce blog and keep up to date on the latest best practices!</span></p></span></span>
</p>
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<p id="ac:f32"><span id="kp9d3" face="Verdana"><strong><u id="ac:f35"><span id="ac:f36" style="color: black; font-family: 'Arial','sans-serif';"><br /><br /><br>How the Zero Administrator option works:</span></u></strong><span id="ac:f37" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f38"> </o:p></span></span></p>
<p id="ac:f43"><span id="kp9d5" face="Verdana"><span id="ac:f44" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Allows your mobile users self-service mobile setup. Minimizes your mobile admin time</span><span id="ac:f45" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f46"> </o:p></span></span></p>
<p id="ac:f47"><span id="kp9d6" face="Verdana"><span id="ac:f48" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Issues each mobile user a special default configuration and downloads the essentials for them automatically</span><span id="ac:f49" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f50"> </o:p></span></span></p>
<p id="ac:f51"><span id="ac:f52" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><span id="kp9d7" face="Verdana">- Coming soon: the ability to sync your desktop's "Recent Items" to your mobile </span><a id="ac:f53" href="http://ideas.salesforce.com/article/show/102642/Automatically_mobilize_my_recent_items"><span id="kp9d8" face="Verdana">automatically</span></a></span><span id="ac:f54" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f55"></o:p><p><span id="kp9d9" face="Verdana"> </span></p></span></p></td>
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<p class="MsoNormal" id="ac:f57" style="margin: 0in 0in 0pt;"><v:shapetype id="_x0000_t75" stroked="f" filled="f" path="m@4@5l@4@11@9@11@9@5xe" o:preferrelative="t" o:spt="75" coordsize="21600,21600"><v:stroke id="ac:f58" joinstyle="miter"></v:stroke><v:formulas id="ac:f59"><v:f id="ac:f60" eqn="if lineDrawn pixelLineWidth 0"></v:f><v:f id="ac:f61" eqn="sum @0 1 0"></v:f><v:f id="ac:f62" eqn="sum 0 0 @1"></v:f><v:f id="ac:f63" eqn="prod @2 1 2"></v:f><v:f id="ac:f64" eqn="prod @3 21600 pixelWidth"></v:f><v:f id="ac:f65" eqn="prod @3 21600 pixelHeight"></v:f><v:f id="ac:f66" eqn="sum @0 0 1"></v:f><v:f id="ac:f67" eqn="prod @6 1 2"></v:f><v:f id="ac:f68" eqn="prod @7 21600 pixelWidth"></v:f><v:f id="ac:f69" eqn="sum @8 21600 0"></v:f><v:f id="ac:f70" eqn="prod @7 21600 pixelHeight"></v:f><v:f id="ac:f71" eqn="sum @10 21600 0"></v:f></v:formulas><v:path id="ac:f72" o:connecttype="rect" gradientshapeok="t" o:extrusionok="f"></v:path><o:lock id="ac:f73" aspectratio="t" v:ext="edit"></o:lock></v:shapetype><span id="ac:f74" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f75"></o:p><p><span id="kp9d10" face="Verdana"><img border="0" alt="Mobile" title="Mobile" src="http://blogs.salesforce.com/photos/uncategorized/2008/07/08/mobile.jpg" style="margin: 0px 5px 5px 0px; float: left;" />
</span></p></span></p></td></tr>
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<p id="ac:f78"><span id="kp9d11" face="Verdana"><strong><u id="ac:f81"><span id="ac:f82" style="color: black; font-family: 'Arial','sans-serif';">How to get started:</span></u></strong><span id="ac:f83" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f84"> </o:p></span></span></p>
<p id="ac:f89"><span id="ac:f90" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><span id="kp9d13" face="Verdana">- More information on using this feature is </span><a id="ac:f91" href="http://blogs.salesforce.com/mobile/2008/02/its-just-that-e.html"><span id="kp9d14" face="Verdana">right here</span></a></span><span id="ac:f92" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f93"></o:p></span></p>
<p id="ac:f94"><span id="ac:f95" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><span id="kp9d16" face="Verdana">- Admins should take a look at this great </span><a id="ac:f96" href="http://www.salesforce.com/platform/mobile-platform/get_started/"><span id="kp9d17" face="Verdana">resource</span></a></span><span id="ac:f97" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f98"></o:p></span></p>
<p id="ac:f99"><span id="ac:f100" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><span id="kp9d19" face="Verdana">- And for those looking for the full picture, there's formal Mobile Deployment training courses being offered </span><a id="ac:f101" href="http://www.salesforce.com/services-training/education-services/public/partner/intermediate/apex-mobile/"><span id="kp9d20" face="Verdana">here</span></a></span><span id="ac:f102" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f103"></o:p><p><span id="kp9d21" face="Verdana"> </span></p></span></p>
<p id="ac:f104"><span id="ac:f105"><span id="ac:f107" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f108"></o:p><p><span id="kp9d22" face="Verdana"> </span></p></span></span> </p></td>
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<p id="ac:f110"><span id="kp9d23" face="Verdana"><strong><u id="ac:f113"><span id="ac:f114" style="color: black; font-family: 'Arial','sans-serif';">How to find more resources:</span></u></strong><span id="ac:f115" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f116"> </o:p></span></span></p>
<p id="ac:f121"><span id="ac:f122" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a id="ac:f123" href="http://www.successforce.com/"><span id="kp9d25" face="Verdana">Successforce </span></a><span id="kp9d26" face="Verdana">- your best practice resource: Search "Mobile"</span></span><span id="ac:f124" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f125"></o:p></span></p>
<p id="ac:f126"><span id="ac:f127" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a id="ac:f128" href="http://blogs.salesforce.com/mobile/"><span id="kp9d28" face="Verdana">Salesforce Mobile blog</span></a><span id="kp9d29" face="Verdana"> - Regularly updated with tips & Tricks</span></span><span id="ac:f129" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f130"></o:p></span></p>
<p id="ac:f131"><span id="ac:f132" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a id="ac:f133" href="http://usergroups.salesforce.com/"><span id="kp9d31" face="Verdana">Your local user group</span></a><span id="kp9d32" face="Verdana"> - Customers sharing knowledge with customers. See which one is closest to you</span></span><span id="ac:f134" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="ac:f135"></o:p><p><span id="kp9d33" face="Verdana"> </span></p></span></p></td></tr></tbody></table>
</div>
<img src="http://feeds.feedburner.com/~r/typepad/successforce/~4/329892361" height="1" width="1"/>http://blogs.salesforce.com/successforce/2008/07/two-minute-ti-4.htmlTwo-minute Tip on Next generation Partner Portaltag:typepad.com,2003:post-523973942008-07-08T08:03:27-07:002008-07-08T15:04:44Z2008-07-08T15:03:27ZBecause you want a richer experience for your partners. This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to subscribe to the...Jason SuenIdeas
<div xmlns="http://www.w3.org/1999/xhtml"><p id="qrk67"><span id="qrk68"><strong><u id="qrk610"><span id="qrk611" style="color: black; font-family: 'Arial','sans-serif';"><br><br>Because you want a richer experience for your partners.</span></u></strong><span id="qrk612" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="qrk613"> </o:p></span></span></p>
<p><span id="qrk614" style="color: black; font-family: 'Arial','sans-serif';"><p id="qrk616"><span id="qrk615">This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to <a id="qrk617" href="http://blogs.salesforce.com/successforce/atom.xml"><u id="qrk618"><span style="color: #0000ff;">subscribe</span></u></a> to the Successforce blog and keep up to date on the latest best practices!</span></p></span>
</p>
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<p id="qrk631"><span id="qrk632"><strong><u id="qrk634"><span id="qrk635" style="color: black; font-family: 'Arial','sans-serif';"><br /><br /><br>How the new Partner Portal works for you:</span></u></strong><span id="qrk636" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="qrk637"> </o:p></span></span></p>
<p id="qrk642"><span id="qrk643" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Support for S-controls, web tabs, and custom links for greater customization</span><span id="qrk644" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="qrk645"> </o:p></span></p>
<p id="qrk646"><span id="qrk647" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Built on the Force.com platform, improved customization and personalization possibilities</span><span id="qrk648" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="qrk649"> </o:p></span></p>
<p id="qrk650"><span id="qrk651" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Strengthen your Partners' voices through <a id="qrk652" href="http://blogs.salesforce.com/features/2008/01/ideas-for-sales.html">Ideas for the Partner Portal</a></span></p></td>
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<p class="MsoNormal" id="qrk656" style="margin: 0in 0in 0pt;"><v:shapetype id="_x0000_t75" stroked="f" filled="f" path="m@4@5l@4@11@9@11@9@5xe" o:preferrelative="t" o:spt="75" coordsize="21600,21600"><v:stroke id="qrk657" joinstyle="miter"></v:stroke><v:formulas id="qrk658"><v:f id="qrk659" eqn="if lineDrawn pixelLineWidth 0"></v:f><v:f id="qrk660" eqn="sum @0 1 0"></v:f><v:f id="qrk661" eqn="sum 0 0 @1"></v:f><v:f id="qrk662" eqn="prod @2 1 2"></v:f><v:f id="qrk663" eqn="prod @3 21600 pixelWidth"></v:f><v:f id="qrk664" eqn="prod @3 21600 pixelHeight"></v:f><v:f id="qrk665" eqn="sum @0 0 1"></v:f><v:f id="qrk666" eqn="prod @6 1 2"></v:f><v:f id="qrk667" eqn="prod @7 21600 pixelWidth"></v:f><v:f id="qrk668" eqn="sum @8 21600 0"></v:f><v:f id="qrk669" eqn="prod @7 21600 pixelHeight"></v:f><v:f id="qrk670" eqn="sum @10 21600 0"></v:f></v:formulas><v:path id="qrk671" o:connecttype="rect" gradientshapeok="t" o:extrusionok="f"></v:path><o:lock id="qrk672" aspectratio="t" v:ext="edit"></o:lock></v:shapetype><span id="qrk673" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="qrk674"></o:p><p><img border="0" alt="Partners" title="Partners" src="http://blogs.salesforce.com/photos/uncategorized/2008/07/08/partners.jpg" style="margin: 0px 5px 5px 0px; float: left;" />
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<p id="qrk677"><span id="qrk678"><strong><u id="qrk680"><span id="qrk681" style="color: black; font-family: 'Arial','sans-serif';">How to get started:</span></u></strong></span></p>
<p id="qrk690"><span id="qrk687" style="color: black; font-family: 'Arial','sans-serif';"><span id="qrk688"> <o:p id="qrk689"></o:p></span></span><span id="qrk691" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- New clients are already on the new Partner Portal edition. If you're an exising PRM client, Summer '08 is a great time to make the move. More info <a id="qrk692" href="http://blogs.salesforce.com/features/2008/01/next-generation.html">here</a></span><span id="qrk693" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="qrk694"> </o:p></span></p>
<p id="qrk695"><span id="qrk696" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- If you were an existing customer and you'd like to make the change, be sure to check out the <a id="qrk697" href="http://blogs.salesforce.com/prm/2008/03/new-partner-por.html">Migration Guide</a></span><span id="qrk698" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="qrk699"> </o:p></span></p></td>
<td width="50%" valign="top" id="qrk6100" teditid="c2r3" aeditid="c2r3" locked="0" style="border: medium none rgb(224, 223, 227); padding: 3.75pt; background: white none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; width: 50%; height: 168.75pt;">
<p id="qrk6101"><span id="qrk6102"><strong><u id="qrk6104"><span id="qrk6105" style="color: black; font-family: 'Arial','sans-serif';">How to find more resources:</span></u></strong><span id="qrk6106" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="qrk6107"> </o:p></span></span></p>
<p id="qrk6112"><span id="qrk6113" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a id="qrk6114" href="http://www.successforce.com/">Successforce </a>- your best practice resource: Search "Partner Portal"</span><span id="qrk6115" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="qrk6116"> </o:p></span></p>
<p id="qrk6117"><span id="qrk6118" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a id="qrk6119" href="http://blogs.salesforce.com/prm/">PRM Best Practices</a> - A regularly updated blog with Partner Portal tips & Tricks</span><span id="qrk6120" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="qrk6121"> </o:p></span></p>
<p id="qrk6122"><span id="qrk6123" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a id="qrk6124" href="http://usergroups.salesforce.com/">Your local user group</a> - Customers sharing knowledge with customers. See which one is closest to you</span><span id="qrk6125" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="qrk6126"></o:p></span></p></td></tr></tbody></table>
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<img src="http://feeds.feedburner.com/~r/typepad/successforce/~4/329882427" height="1" width="1"/>http://blogs.salesforce.com/successforce/2008/07/two-minute-ti-3.htmlTwo-minute Tip on Case Escalation Rulestag:typepad.com,2003:post-523969042008-07-08T07:52:42-07:002008-07-08T15:05:20Z2008-07-08T14:52:42ZBecause no client issue should go unresolved. This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to subscribe to the Successforce blog...Jason SuenIdeas
<div xmlns="http://www.w3.org/1999/xhtml"><p id="tcur7"><span face="Verdana" id="lbr3"><strong><u id="tcur10"><span id="tcur11" style="color: black; font-family: 'Arial','sans-serif';"><br><br>Because no client issue should go unresolved.</span></u></strong>
<span id="tcur14" style="color: black; font-family: 'Arial','sans-serif';"><span id="tcur15"> </span><p id="tcur16"><span face="Verdana" id="lbr30">This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to </span><a href="http://blogs.salesforce.com/successforce/atom.xml" id="tcur17"><u id="tcur18"><span face="Verdana" id="lbr31">subscribe</span></u></a><span face="Verdana" id="lbr32"> to the Successforce blog and keep up to date on the latest best practices!</span></p></span>
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<p id="tcur29"><span face="Verdana" id="tcur30"><strong><u id="tcur32"><span id="tcur33" style="color: black; font-family: 'Arial','sans-serif';"><br /><br /><br />How escalation rules work for you:</span></u></strong></span></p>
<p id="tcur38"><span face="Verdana" id="lbr34"><span id="tcur39" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Automatically notify users and managers to ensure cases are resolved within your service levels</span><span id="tcur40" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="tcur41"> </o:p></span></span></p>
<p id="tcur42"><span face="Verdana" id="lbr35"><span id="tcur43" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';">- Whether your Support is 24/7 or 9-5, customize your business hours to cater to your needs</span><span id="tcur44" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="tcur45"> </o:p></span></span></p>
<p id="tcur46"><span id="tcur47" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><span face="Verdana" id="lbr36">- Keep a close eye on the overall health of your customer problems with the </span><a href="http://blogs.salesforce.com/features/2007/10/case-escalation.html" id="tcur48"><span face="Verdana" id="lbr37">Case Escalation Monitor</span></a></span><span id="tcur49" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="tcur50"></o:p><p><span face="Verdana" id="lbr38"> </span></p></span></p></td>
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<p id="tcur73"><span face="Verdana" id="lbr310"><strong><u id="tcur76"><span id="tcur77" style="color: black; font-family: 'Arial','sans-serif';">How to get started:</span></u></strong>
<p id="tcur84"><span id="tcur85" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><span face="Verdana" id="lbr312">- Help & Training is your best bet to get started here. Search "Setting up escalation rules". There are a couple of quick links to the application on </span><a href="http://blogs.salesforce.com/features/2006/06/advanced_case_e.html" id="tcur86"><span face="Verdana" id="lbr313">this page</span></a></span><span id="tcur87" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="tcur88"></o:p></span></p>
<p id="tcur89"><span id="tcur90" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><span face="Verdana" id="lbr315">- Read all about automation and the power of </span><a href="http://blogs.salesforce.com/features/workflow/index.html" id="tcur91"><span face="Verdana" id="lbr316">workflow</span></a><span face="Verdana" id="lbr317">. The structure of an escalation rule is very similar to workflow</span></span><span id="tcur92" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="tcur93"></o:p></span></p>
<p id="tcur94"><span id="tcur95" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><span face="Verdana" id="lbr319">- Let your clients help themselves with a </span><a href="http://blogs.salesforce.com/features/2006/06/selfservice_por.html" id="tcur96"><span face="Verdana" id="lbr320">Self-service portal</span></a><span face="Verdana" id="lbr321">. Take it to the next level by opening up access to custom tabs with the </span><a href="http://blogs.salesforce.com/features/2007/02/customer_portal.html" id="tcur97"><span face="Verdana" id="lbr322">Customer portal</span></a></span><span id="tcur98" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="tcur99"></o:p></span></p></span></p></td>
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<p id="tcur114"><span face="Verdana" id="lbr327"><strong><u id="tcur117"><span id="tcur118" style="color: black; font-family: 'Arial','sans-serif';">How to find more resources:</span></u></strong><span id="tcur119" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="tcur120"> </o:p></span></span></p>
<p id="tcur125"><span id="tcur126" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a href="http://www.successforce.com/" id="tcur127"><span face="Verdana" id="lbr329">Successforce </span></a><span face="Verdana" id="lbr330">- your best practice resource: Search "escalation rules"</span></span><span id="tcur128" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="tcur129"></o:p></span></p>
<p id="tcur130"><span id="tcur131" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a href="http://blogs.salesforce.com/rollout_guide/2006/08/free_best_pract.html" id="tcur132"><span face="Verdana" id="lbr332">Daily Best Practice Webinars </span></a><span face="Verdana" id="lbr333">- Daily, CSM hosted, and live! Check out <em><span id="tcur134" style="font-family: 'Arial','sans-serif';">Support Thursdays</span></em></span></span><span id="tcur135" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="tcur136"></o:p></span></p>
<p id="tcur137"><span id="tcur138" style="font-size: 10pt; color: black; font-family: 'Arial','sans-serif';"><a href="http://usergroups.salesforce.com/" id="tcur139"><span face="Verdana" id="lbr335">Your local user group</span></a><span face="Verdana" id="lbr336"> - Customers sharing knowledge with customers. See which one is closest to you</span></span><span id="tcur140" style="color: black; font-family: 'Arial','sans-serif';"><o:p id="tcur141"></o:p><p><span face="Verdana" id="lbr337"> </span></p></span></p></td></tr></tbody></table>
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<img src="http://feeds.feedburner.com/~r/typepad/successforce/~4/329876531" height="1" width="1"/>http://blogs.salesforce.com/successforce/2008/07/two-minute-ti-2.htmlTwo-Minute Tip on running Campaignstag:typepad.com,2003:post-523960022008-07-08T07:37:57-07:002008-07-08T14:46:42Z2008-07-08T14:37:57ZBecause you want to know where to invest your marketing dollars. This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to subscribe...Jason SuenIdeas
<div xmlns="http://www.w3.org/1999/xhtml"><br><br><p id="wpva7"><strong><u id="wpva9"><span id="wpva10" style="color: black;"><span face="Verdana" id="wpva11">Because you want to know where to invest your marketing dollars.</span></span></u></strong></p>
<p><span id="wpva12" style="color: black;"><p id="wpva13"><span face="Verdana" id="wpva14">This Two-minute Tip contains quick idea on how to get more out of your Salesforce. The tidbits are categorized by application area. For more resources, be sure to </span><u id="wpva16"><span face="Verdana" id="wpva18"><a href="http://blogs.salesforce.com/successforce/atom.xml">subscribe</a></span></u><span face="Verdana" id="wpva19"> to the Successforce blog and keep up to date on the latest best practices!</span></p></span></p>
<table width="100%" cellspacing="5" cellpadding="0" border="0" id="wpva24" style="width: 100%;"><tbody id="wpva25"><tr id="wpva26" style="height: 168.75pt;"><td width="50%" valign="top" id="wpva27" style="border-color: rgb(224, 223, 227); padding: 3.75pt; background: white none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; width: 50%; height: 168.75pt;"><p id="wpva28"><strong><u id="wpva30"><span id="wpva31" style="color: black;"><span face="Verdana" id="wpva32"><br /><br />How campaigns work for you:</span></span></u></strong></p>
<p id="wpva37"><span face="Verdana" id="wpva38"><span id="wpva39" style="color: black;"><span style="font-size: 0.8em;">- Improve your understanding of marketing effectiveness: ROI</span></span><span id="wpva40" style="color: black;"> </span></span></p>
<p id="wpva42"><span face="Verdana" id="wpva43"><span id="wpva44" style="color: black;"><span style="font-size: 0.8em;">- Run diverse mixes of online and offline campaigns in a single system: trade shows, email blasts, telemarketing, and Google Adwords</span></span><span id="wpva45" style="color: black;"> </span></span></p>
<p id="wpva47"><span face="Verdana" id="wpva48"><span id="wpva49" style="color: black;"><span style="font-size: 0.8em;">- Automate and personalize responses to customer inquiries through auto-response email</span></span><span id="wpva50" style="color: black;"> </span></span></p></td>
<td width="50%" valign="top" id="wpva52" style="border-color: rgb(224, 223, 227); padding: 3.75pt; background: white none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; width: 50%; height: 168.75pt;"><p id="wpva53" class="MsoNormal" style="margin: 0in 0in 0pt;"><span id="wpva70" style="color: black;"><span face="Verdana" id="wpva72"><img border="0" src="http://blogs.salesforce.com/photos/uncategorized/2008/07/08/marketing.jpg" alt="Marketing" title="Marketing" style="margin: 0px 5px 5px 0px; float: left;" /> </span></span></p></td></tr>
<tr id="wpva73" style="height: 168.75pt;"><td width="50%" valign="top" id="wpva74" style="border-color: rgb(224, 223, 227); padding: 3.75pt; background: white none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; width: 50%; height: 168.75pt;"><p id="wpva75"><strong><u id="wpva77"><span id="wpva78" style="color: black;"><span face="Verdana" id="wpva79">How to get started:</span></span></u></strong></p>
<p id="wpva87"><span id="wpva88" style="color: black;"><span face="Verdana" id="wpva89">- Read the basics about campaign management right </span><a href="http://blogs.salesforce.com/features/2006/03/campaign_manage.html" id="wpva90"><span face="Verdana" id="wpva91">here</span></a><span face="Verdana" id="wpva92">. Be sure to check out the Dreamforce presentations for </span><a href="http://blogs.salesforce.com/dreamforce05/new_marketing_execs/index.html" id="wpva93"><span face="Verdana" id="wpva94">New</span></a><span face="Verdana" id="wpva95"> and </span><a href="http://blogs.salesforce.com/dreamforce05/advanced_marketing_execs/index.html" id="wpva96"><span face="Verdana" id="wpva97">Advanced</span></a><span face="Verdana" id="wpva98"> Marketing Executives to see how others have done it</span></span><span id="wpva99" style="color: black;"><span face="Verdana" id="wpva101"> </span></span></p>
<p id="wpva102"><span id="wpva103" style="color: black;"><span face="Verdana" id="wpva104">- Branch into </span><a href="http://www.salesforce.com/products/marketing-automation/campaigns/email-marketing.jsp" id="wpva105"><span face="Verdana" id="wpva106">email marketing</span></a><span face="Verdana" id="wpva107"> and </span><a href="https://www.salesforce.com/google/sfdc_google.jsp" id="wpva108"><span face="Verdana" id="wpva109">Google Adwords</span></a></span><span id="wpva110" style="color: black;"><span face="Verdana" id="wpva112"> </span></span></p>
<p id="wpva113"><span id="wpva114" style="color: black;"><span face="Verdana" id="wpva115">- And always remember to follow </span><a href="http://blogs.salesforce.com/marketing/campaign_management/index.html" id="wpva116"><span face="Verdana" id="wpva117">best practices</span></a></span><span id="wpva118" style="color: black;"><span face="Verdana" id="wpva120"> </span></span></p>
<p id="wpva121"></p></td>
<td width="50%" valign="top" id="wpva124" style="border-color: rgb(224, 223, 227); padding: 3.75pt; background: white none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; width: 50%; height: 168.75pt;"><p id="wpva125"><strong><u id="wpva127"><span id="wpva128" style="color: black;"><span face="Verdana" id="wpva129">How to find more resources:</span></span></u></strong></p>
<p id="wpva134"><span id="wpva135" style="color: black;"><a href="http://www.successforce.com/" id="wpva136"><span face="Verdana" id="wpva137">Successforce </span></a><span face="Verdana" id="wpva138">- your best practice resource: Search "Campaigns"</span></span><span id="wpva139" style="color: black;"><span face="Verdana" id="wpva141"> </span></span></p>
<p id="wpva142"><span id="wpva143" style="color: black;"><a href="http://blogs.salesforce.com/rollout_guide/2006/08/free_best_pract.html" id="wpva144"><span face="Verdana" id="wpva145">Daily Best Practice Webinars </span></a><span face="Verdana" id="wpva146">- Daily, CSM hosted, and live! Check out <em><span id="wpva148">Marketing Tuesdays</span></em></span></span><span id="wpva149" style="color: black;"><span face="Verdana" id="wpva151"> </span></span></p>
<p id="wpva152"><span id="wpva153" style="color: black;"><a href="http://usergroups.salesforce.com/" id="wpva154"><span face="Verdana" id="wpva155">Your local user group</span></a><span face="Verdana" id="wpva156"> - Customers sharing knowledge with customers. See which one is closest to you</span></span><span id="wpva157" style="color: black;"><span face="Verdana" id="wpva159"> </span></span></p>
<p id="wpva160"><span id="wpva161" style="color: black;"><a href="http://blogs.salesforce.com/marketing" id="wpva162"><span face="Verdana" id="wpva163">Marketing blog</span></a><span face="Verdana" id="wpva164"> - Stay on top of the latest marketing updates with this great resource</span></span><span id="wpva165" style="color: black;"><span face="Verdana" id="wpva167"> </span></span></p></td></tr></tbody></table>
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<img src="http://feeds.feedburner.com/~r/typepad/successforce/~4/329865159" height="1" width="1"/>http://blogs.salesforce.com/successforce/2008/07/two-minute-ti-1.html