User Experience Blog
User Experience Blog - February 2008
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The Salesforce.com User Experience Team is Hiring
Feb 5, 2008Salesforce.com is currently looking for outstanding UI Developers and Senior UI Designers to join our world-class team of of User Experience professionals.
Check out the Careers section of our web site for a complete list of current job openings at salesforce.com.
Share and Enjoy,
Jerry Sherman
Salesforce.com User Experience -
Apple Safari 3.0 and Salesforce
Feb 5, 2008Attention! Apple's Safari 3.0 browser is now officially supported for use with Salesforce
With Apple's recent release of Leopard (MacOS X 10.5) came the GA release of Apple Safari 3.0.
Our QA team recently finished validating Safari 3.0 on MacOS X 10.4 (Tiger) and 10.5 (Leopard) for use with Salesforce, and we're happy to announce that we officially support Safari 3.0 on those operating systems.
Unfortunately, Safari 3.0 for Windows is still marked beta, and we have logged several (minor) bugs that we have found in the Windows version of Safari 3.0 but not in the MacOS X version.
However, overall Safari 3.0 on both Windows and MacOS works extremely well with Salesforce. I myself have been using Safari 3.0.4 on Windows XP to log into Salesforce for several weeks now with no problem. And performancewise, it's very snappy.
If you can, give Safari 3.0 a shot.
Share and Enjoy,
Jerry Sherman
The User Experience team -
Salesforce to Present at CHI '08, the Premiere Conference for User Experience Professionals
Feb 4, 2008Three members of the salesforce.com User Experience team are traveling to Florence this April to participate in the following events at CHI '08:
Panel: Longitudinal Usability Data Collection: Art versus Science?
Catherine Courage (Director of User Experience) will be participating in a panel on longitudinal usability data collection. Collecting usability data over time is increasingly becoming best practice in industry, but lacks “thought leadership” in the current literature – very few articles or books exist addressing the topic. To inspire academic research and share best practices with practitioners, Catherine will be participating in a panel with other industry and academic researchers to understand and debate some key questions on this topic.
Panel: Extreme Usability: Adapting Research Approaches for Agile Development
Melissa Federoff (Senior Usability Analyst) and Craig Villamor (Platform Design Manager) will be leading a panel of researchers in a discussion about adapting usability methods to fit within Agile software development processes. Salesforce.com moved to using Scrum (a form of Agile development) over a year ago. Since changing to this model, the company has seen more frequent and predictable releases. However, since our release cycles are much shorter, there is often less time to do upfront user research or usability testing on our designs during product development. We created this panel of practitioners to discuss these challenges in a public forum and share strategies with our peers in the User Experience field.
Workshop: Optimizing Agile User-Centered Design
Catherine and Melissa will be participating in a full-day workshop to improve future Agile user‑centered design (UCD) experiences for User Experience practitioners. To achieve this, senior practitioners with prior experience on Agile projects will share their knowledge and experiences in order to:
- Identify success factors for Agile UCD
- Find and remove obstacles that block Agile UCD
- Find opportunities that Agile projects give us
- Identify best UX practices for Agile UCD
- Identify UX skills that Agile projects need
The results of this investigation will be shared with the wider User Experience community.
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