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User Experience Blog

Google Docs and the Collaborative Power of the Cloud

Craig Villamor Jan 20, 2009

More powerful than a PowerPoint. Able to unite multi-disciplinary teams in a single environment. It's a bird! It's a plane! No, it's Google Presentations!

Docs_icon At Salesforce we're obviously big fans of cloud computing so it should come as no surprise that we're also big fans of Google Docs, the online office productivity suite from Google. Introduced into our work environment late last year, Google Docs has rapidly supplanted Microsoft Office as the solution of choice for office documents. Since its arrival it has been unclogging inboxes and facilitating collaboration across the organization.

To demonstrate the power of Google Docs, let's imagine a fairly typical office document scenario: You're working on a big presentation for the executives. There are multiple contributors and each person is assigned a portion of slides in a large slide deck. One "lucky" person is elected to merge all of the slides together. As the project progresses, managing the edits and the merge process soon consume a huge percentage of the team's time as they email multi-megabyte files back and forth.

Recently, the Salesforce User Experience team was faced with the prospect of just such a scenario. We began a large collaborative design effort to create an extensive set of "paper" prototypes. When all was said and done over 200 slides were produced by 6 primary contributors (and at times we had up to 10 contributors). Using traditional software this multi-contributor document would have been a recipe for disaster but, thanks to Google Presentations, we had the power of cloud computing on our side. With a Google Presentation all contributors were able to edit a single document online at the same time. No merging of slides. No emailing multi-megabyte files back and forth. One central location to collaborate, contribute, share and capture feedback in real time. We were even able to allow multiple key stakeholders to view the document while it was being edited by multiple contributors, providing an unprecedented level of transparency and collaboration.

Through the course of the project we put some extreme demands on Google Presentations and it performed well beyond our expectations. Thanks to Google Docs and cloud computing we were able to spend more time innovating and less time wrestling with technology and logistics. Hooray for the cloud!

Do you have a success story you'd like to share? We'd love to hear it! How is your company leveraging the power of Salesforce in combination with other cloud services?

 

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