Salesforce Blog — News and Tips About Agentic AI, Data and CRM

AI Agents Stuck? It Might Be Your Environment

Amanda Lane

Bad environment management is killing your AI agent projects before they start.

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Man in harness cleaning data from a wall of numbers

Laura Hilgers

Prepping your data requires time, labor, and tech tools. Here are five cost-effective ways to do it.

Jody Farrar

Let’s explore what Salesforce does, the ways it helps strengthen customer relationships, and how the world’s #1 AI CRM empowers businesses to create limitless digital labor with autonomous agents.

Karen Semone

Learn how to build a unified approach to data with a step-by-step guide from our Agentic Enterprise Playbook.

Laura Hilgers

Your agent will only be as good as the data you feed it. Use our checklist to see if your data’s unified, clean, and understandable enough.

Lisa Lee

People ask AI models for direct answers, not a list of links. The old playbook, built for rankings, is giving way to a new strategy based on authority. How should you pivot?

Editors' Picks

1

LLMs and Copilots Alone Won’t Save You: Why You’re Doing Enterprise AI Wrong

Patrick Stokes
2

Think AI Agents Are Impressive Now? Just Wait

Lisa Lee
3

What is Trailhead? All About Salesforce’s Free Online Learning Platform

Andy Bergman

Featured Series

Sales

Get insights, and streamline processes with the latest Sales trends, insights, and conversations.

See All Stories

How to increase sales: A woman uses a tablet.

Marcus Chan

Boosting your sales can drive significant revenue, paving the way for business expansion, innovation, and enhanced customer service.

Sales reps reading a sales playbook with a checklist and a magnifying glass

Niraj Kapur

Help your team succeed with the sales plays they need to close every deal.

Featured Voices

As AI automates mundane tasks, young workers are struggling to get jobs. But AI could also be the key to landing that first role.

Laura Hilgers

As AI transforms the workforce, being adaptable, open-minded, and open to learning could lead you to a new job — or a new career.

An illustration of the agentic enterprise, showing a woman using a tablet and smaller agents in the background helping her with tasks.

Read our playbook for a complete roadmap to agentic AI at your company, including wins, pitfalls to avoid, and no-holds-barred examples of Salesforce customers on their own agentic journeys.